What does it mean to you to be in a community?
Usually one aspect is that you have at least one common denominator. The most familiar is location, like the neighborhood you live in.
What if you thought about your workplace as a neighborhood?
Collaboration and Community create a sense of belonging. Humans have craved a sense of belonging ever since they lived in caves. Certainly, there are those who would rather be alone, but for the majority of us, there’s a comfort in being with others.
Working well with others and having the ability to collaborate, are skills you can learn and improve upon every day.
Being welcoming and willing are fundamental requirements for a well-functioning group.
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Although I would have had Scott McKain as a guest, just for his voice, he is a consummate speaker, thinker and author. Scott is a globally recognized authority on how organizations and professionals create distinction to attract and retain customers — and stand out in a hyper-competitive marketplace.
Scott talks about his four cornerstones of distinction:
Scott also shares his expertise on how to respect and support a company’s customer. Don’t forget your best customers are your workforce.
Scott McKain’s vast experience is a gift to you when you listen to this episode.
Scott’s recent book, ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction,” was recently named on Forbes.com as a TOP TEN BEST BUSINESS BOOK for 2018. The first edition of his book, “Create Distinction: What to Do When ‘Great’ Isn’t Good Enough to Grow Your Business” was named by thirty major newspapers (such as the Miami Herald) as one of the “ten best business books of the year.”
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There just isn't enough celebration and recognition in our workplaces. We spend way too much time thinking about what went wrong or what we can do better. That’s important, but so is the other side. You might think about how someone did a good job, but individuals don’t usually take the time to express it. I think mainly because they just don’t think about it. Like every subject I have been talking about, to change that behavior isn’t difficult, but it does take commitment and repetition.
Everyone wants a paycheck, but people also want to be acknowledged and feel they are valued. The research shows that to be true. Did you know loneliness has grown in epic proportions in our world and according to the Cigna U.S. loneliness index, Americans are the loneliest? There are many reasons for loneliness, but feeling invisible is a pathway to isolation both physically and emotionally.
In the workplace, this is exasperated when companies don’t create an atmosphere for people to be recognized on a regular basis, not only by their leaders but by their peers. A celebration can be weaved into everyday practices.
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Karen Brown is CEO of Velocity Leadership Consulting. She is an expert in the field of high performance and personal leadership. Her mission is to work with leaders who are willing to conquer their limiting beliefs to grow themselves and their organizations. She talks about the importance of whether leaders cast a shadow or shed light on their workforce.
Her belief is that the “Why” for team members must align with the company vision and mission. Unfortunately, many team members don't know they're why, and/or leaders perceptions of their knowledge is incorrect. It is so important to have alignment. That is what Karen Brown's expertise is all about.
This episode is chock full of valuable insights to propel your business forward.
Find out how to be a successful human being.
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Now I have the opportunity to speak to you about one of my favorite topics, attitude. This is truly the one aspect of your life that you are entirely in control of. I highly suggest you utilize this personal power and accept it as a gift along with its responsibilities. Once you realize you have expansive personal power over your attitude, then your feelings, your reactions, even your daily routines become a personal choice. If you’ve been living, as many of us do, allowing the rest of the world to shape your attitude, it can be a tough habit to change. First, there’s acceptance of this pretty big superpower you have.
This may be your biggest hurdle. So, don’t worry about it, it means you’re human. It’s definitely going to take some time getting used to. Taking control of your attitude is a life long journey.
Here are some questions to help you change your attitude to your advantage. First of all, ask yourself whether you even pay attention to your attitude now. If you do, think about how your attitude affects your work performance. If you don’t pay attention to your attitude, ask yourself what benefits you would discover if you did. That is the way to find your own why. Why you might want to learn more about your own attitude and the behavior that follows, so you can take control of it more often. See the opportunities, the benefits and then move towards them.
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Today my guest is Todd Hopkins founder and CEO of Office Pride Commercial Cleaning Services. I pride myself on finding different industries to have on this podcast to prove the point that it doesn’t matter what kind of business you are in or what size company you have….culture makes a difference in your success.
Todd understands that the people working for him have a life outside of their work and so his lunch and learn sessions are done to help his employees grow professionally and personally. Dignity and respect are two key initiatives in their core values and he allows that to flourish by empowering his workforce to make decisions.
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Paying attention and focus is a part of life that people in general don’t even think about. Parts of your life become so automatic you never think about taking the time to listen to and actually see your own words or thoughts or deeds. This automatic behavior can be very disruptive. In this episode I talk about the importance of paying attention and how to create a better habit of doing it.
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Today my guest is Tevis Trower, founder and CEO of Balance Integration (BI). She is truly a pioneer in the field of cultural transformation at work. Inspired by a deeper vision in which employees flourished at work, Trower humbly launched Balance Integration as a corporate yoga and mindfulness solution in 2002. She has expanded Balance’s services into a broad spectrum of modalities to optimize humanity in the workplace. She helps shape thinking around the impact of culture on employee behavior and performance, and continues to change the landscape of corporate culture globally.
At BI, their goal is to optimize humanity in the workplace. Tevis has an uncanny way of integrating mindset with executive performance.
Her teams are currently serving clients across the United States, Europe, Asia Pacific and Latin America.
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Julie Ann Sullivan here, your visionary leader for the day. Today I am going to share with you ideas about how being more accountable creates more success.
Imagine what it would be like to work in an environment where no one did what they said they would do? Maybe you’ve worked in a place like that. It’s pretty frustrating, right? Especially if you’re the responsible type.
Accountability is the willingness to accept responsibility for your actions. You might think that this idea of accountability only comes into play when someone else doesn’t follow through on their commitment to you, or the team, or the company. But what if you change your perspective and look at that word to be synonymous with responsibility. Then being accountable for outcomes gives you the opportunity to take credit for a job well done.
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My guest today is Michelle Hayward, CEO of Bluedog Design. Bluedog Design is a business consulting firm focused on building company purpose, integrated strategy and innovation.
The leadership team at Bluedog believes that they are in service to their employees and their culture. Their focus on their humans was a big reason I invited Michelle today. Here are four ways that Bluedog supports their humans.
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I was actually proud of myself from stepping back and taking my own advice I have given to so many others…which is; when you are full up and feeling burnout is very close, take some time to breathe. If you miss what you were doing, go back, if you are relieved to have it behind you fill the void by taking another path. I recently wrote to a friend, in business you are going to have a lot of brilliant ideas. Some work, some don’t. Some fill you up with masses of Joy and then one day they don’t. They call that life. Get used to it. And here is the kicker, we can use that knowledge that we learn about ourselves to continue to be amazing instead of being stuck and falling into burnout.
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We haven’t fallen off the face of the earth. Coming back September 4, 2019
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Our guest today is Dr. Nido Qubein. Nido serves as the President of High Point University. He came to this country with $50 and all of his success has been a process of education, fortitude and generosity. My favorite quote of this episode is: when you train someone, you show them the how, when you educate someone you show them the why. When you train someone, you show them what to do, when you educate someone you show them how to be.
The factors that Nido uses at High Point University can be used in any business to build an amazing business culture. Hear what his “Wow” experience is really like.
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On this episode, I speak with Phil Cohen, founder and CEO of Cohen Architectural Woodworking. His story is very different. His upbringing experience was filled with violence, suicide and drug and alcohol abuse. Eventually, it grabbed him in. His journey to turn his life around, several times, created his unusual hiring practices and the creation of specific expectations of his workforce. He has four D’s that can get you fired: drama, drugs, defects and dishonesty.
Phil’s story is very different, which is why I invited him to join us.
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Leslie Tayne is the founder and managing director of the Tayne Law Group. They specialize in consumer and business financial debt related services. Her idea of an open workspace creates a special comradery among her workforce. She is very aware of the heartaches of her clients and how it affects her employees. Leslie’s empathy for her clients is a model for her workforce as well. But it’s puppies in the workplace that brought me to this organization today. She has found that the puppies give her employees a mental break. Leslie’s top priority is to create a culture where people want to come to work and do their best.
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Lee Smith is the founder and CEO of SalesFuel. When doing research on the company and Lee, I was intrigued by his philosophy that every member of a company has an impact on sales. I couldn’t agree more. That enlightenment is essential for great leaders to succeed AND the power it has for every member of the workforce is amazing. Lee clearly understands to make any long-lasting changes in his workforce, it must start with himself. In this episode Lee touches on all four attributes that create a thriving business culture;
Listening
Open to New Ideas
Lifelong Learning
Safe Environment
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Shannon Adkins is a thought leader and CEO of this woman-owned, 100% employee-owned consulting company with a triple bottom line where people get to be themselves. After years of working for startups, tech companies, and in corporate America, getting her MBA, and starting a family, Shannon decided she wanted to work somewhere where she could be fully expressed as a mom, a volunteer, and a badass business woman. The changes she initiated led to revenue doubling in 24 months, new offerings, new clients in new industries, new teams and leaders. Shannon challenges herself to always ask “why,” and to make sure business solutions contribute to creating a world that works for everyone. Here is my favorite quote of Shannon’s, “That’s the thing about values. It’s not enough to believe in them, we have to take actions that support them every day.”
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My guest today is Jim Estill, owner and CEO of Danby Appliances. Jim’s has an intriguing program that I wanted to share with our audience because helping people get a new start in life is a gift. Jim philanthropic work most recently involved sponsoring 60 Syrian Refugee families. In 2018 Jim received the Order of Canada, which recognizes a lifetime of outstanding achievement, dedication to the community and service to the nation. Just the kind of person I want to have on my show. He partly attributes his success to understanding that he doesn’t always have the best solution and allowing people the ability to do the right thing.
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Michele McGough is the founder and CEO of Solutions4Networks(S4Nets). Her past experience made her realize that the employees in the company she formed 20 years ago, needed to be happy and feel fulfilled. She pays for her employee’s total health benefits, even a family and training is on her time and her dime. Collaboration is highly rated in her workplace where egos are left at the door.
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Brian Cristiano is the founder and CEO of Bold Worldwide, an ad agency which accelerates growth by telling a company’s story. Like many companies, Bold Worldwide has a standard set of core values. However, at Bold, these core values have been developed by leadership along with the employees. The result is a shared mindset and vision. This is a big reason I invited Brian today. Learn how Brian lost half his workforce to create a place where people want to be their best selves, including Brian.
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Brian Talks about Success with Ed Mylett
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In November 2015, Australian brothers, James and Tristan Swanwick launched their sleep company, Swanwick Sleep and its blue light blocking glasses. James and Tristan wore the glasses the last hour before they wanted to sleep. The lens blocked the blue light and they got sleepier, quicker. They slept the entire night. They woke up refreshed with lots of energy
James Swanwick is an Australian-American investor, entrepreneur, speaker, former Sports Center anchor on ESPN, host of The James Swanwick Show podcast and the author of The 30 Day No Alcohol Challenge. Forbes listed James as one of 25 Professional Networking Experts to Watch.
It’s not really unique but their daily scrum, otherwise known as a daily huddle or stand up, has been the single most influential thing they have introduced to create an engaged workplace. Every day at 11am from Monday to Friday every member of their team gets on a video call and is encouraged to shout out one of their teammates for a job well done.
My guest today is Fanny Krivoy Founder/Chief Creative Officer of Analogous. The company is a mission-driven consultancy that uses inclusive design strategy to help teams build strong scalable connections with the broadest possible client base through their brands, digital products and experiences. Fanny believes in using the power of inclusive design to bring ideas that matter to life, whether it is to create a brand, design a product or build a team.
By making brands inclusive throughout the organization, you can ensure that everyone's contributions are considered and everyone feels appreciated. This type of company fosters an environment of innovation.
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Josh Levine is an educator, designer, and best-selling author, but above all, he is on a mission to help organizations design a culture advantage. Josh is on a mission to help organizations design a culture advantage. He helped create Culture LabX, which are global communities connecting like-minded individuals on the topic of the future of work. Josh talks about rituals and how he utilizes them to help organizations build not only a great culture but one that is sustaining.
Josh Levine’s new book, Great Mondays: How to Design a Company Culture Employees Love, presents the framework and tools business leaders need to understand, design, and manage their own culture.
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Our guest today is Brad Younggren, the Chief Medical Officer of 98point6, a company who delivers on-demand, text-based primary care. From the battlefield to innovative approaches in primary care, Brad brings decades of experience to this organization.
What is truly different about this organization is how they choose everyone in their company. Whether you are a software engineer or a physician the process is the same. Your functionality includes being a contributing member of the entire company.
Their unique practices include bringing all their physicians into the corporate headquarters on a regular basis. This allows discussions with the marketing team and the core developers so that everyone has a deep understanding of the company’s core values and how to live them.
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My guest today is Simone Morris. Bright, articulate and downright nice human, Simone is a thought leader in Diversity and Inclusion and is a coach for returning service members. We talk about how inclusive networking can expand your success and the growth of your business. Simone understands the difference between the diversity, the noun and inclusion, the verb.
Her new book is called Achievement Unlocked – Strategies to Set Goals and Manifest Them. As the title explains a goal is great, but manifesting them is better.
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