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Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!
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Now displaying: 2019
Aug 16, 2019

We haven’t fallen off the face of the earth.  Coming back September 4, 2019

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

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Jun 5, 2019

Our guest today is Dr. Nido Qubein.  Nido serves as the President of High Point University.  He came to this country with $50 and all of his success has been a process of education, fortitude and generosity.  My favorite quote of this episode is: when you train someone, you show them the how, when you educate someone you show them the why.  When you train someone, you show them what to do, when you educate someone you show them how to be.

The factors that Nido uses at High Point University can be used in any business to build an amazing business culture.  Hear what his “Wow” experience is really like.

 

For more information about Sheila:

High Point University Website

Nido's Website

Nido on Twitter

 

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May 29, 2019

On this episode, I speak with Phil Cohen, founder and CEO of Cohen Architectural Woodworking.  His story is very different. His upbringing experience was filled with violence, suicide and drug and alcohol abuse.  Eventually, it grabbed him in. His journey to turn his life around, several times, created his unusual hiring practices and the creation of specific expectations of his workforce.  He has four D’s that can get you fired: drama, drugs, defects and dishonesty.

Phil’s story is very different, which is why I invited him to join us.    

 

For more information about Phil:

Cohen Woodworking Website

Godly Inspirations

Company Facebook Page

 

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May 22, 2019

Leslie Tayne is the founder and managing director of the Tayne Law Group.  They specialize in consumer and business financial debt related services. Her idea of an open workspace creates a special comradery among her workforce.  She is very aware of the heartaches of her clients and how it affects her employees. Leslie’s empathy for her clients is a model for her workforce as well.  But it’s puppies in the workplace that brought me to this organization today. She has found that the puppies give her employees a mental break. Leslie’s top priority is to create a culture where people want to come to work and do their best.  

 

For more information about Leslie and her business:

Company Website

Tayne Law Group on Twitter

Leslie on LinkedIn

Company Facebook Page

 

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May 15, 2019

Lee Smith is the founder and CEO of SalesFuel.   When doing research on the company and Lee, I was intrigued by his philosophy that every member of a company has an impact on sales.  I couldn’t agree more. That enlightenment is essential for great leaders to succeed AND the power it has for every member of the workforce is amazing.  Lee clearly understands to make any long-lasting changes in his workforce, it must start with himself. In this episode Lee touches on all four attributes that create a thriving business culture;

Listening

Open to New Ideas

Lifelong Learning

Safe Environment

 

For more information about SalesFuel:

Company Website

Follow on Twitter

Follow on LinkedIn

Follow on Instagram

 

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May 8, 2019

Shannon Adkins is a thought leader and CEO of this woman-owned, 100% employee-owned consulting company with a triple bottom line where people get to be themselves. After years of working for startups, tech companies, and in corporate America, getting her MBA, and starting a family, Shannon decided she wanted to work somewhere where she could be fully expressed as a mom, a volunteer, and a badass business woman.  The changes she initiated led to revenue doubling in 24 months, new offerings, new clients in new industries, new teams and leaders.  Shannon challenges herself to always ask “why,” and to make sure business solutions contribute to creating a world that works for everyone. Here is my favorite quote of Shannon’s, “That’s the thing about values. It’s not enough to believe in them, we have to take actions that support them every day.”

 

For more information about Future State:

Company Website

Future State on Twitter

Future State on LinkedIn

 

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May 1, 2019

My guest today is Jim Estill, owner and CEO of Danby Appliances.  Jim’s has an intriguing program that I wanted to share with our audience because helping people get a new start in life is a gift.  Jim philanthropic work most recently involved sponsoring 60 Syrian Refugee families. In 2018 Jim received the Order of Canada, which recognizes a lifetime of outstanding achievement, dedication to the community and service to the nation.  Just the kind of person I want to have on my show. He partly attributes his success to understanding that he doesn’t always have the best solution and allowing people the ability to do the right thing.

 

For more information about Danby and Jim:

Danby's Website

Jim's Website for Video and Blog

Danby on Facebook

Jim on LinkedIn

Danby's on Instagram

 

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Apr 24, 2019

Michele McGough is the founder and CEO of Solutions4Networks(S4Nets).  Her past experience made her realize that the employees in the company she formed 20 years ago, needed to be happy and feel fulfilled.  She pays for her employee’s total health benefits, even a family and training is on her time and her dime. Collaboration is highly rated in her workplace where egos are left at the door. 

 

For more information about Solutions4Networks and Michele:

Company Website

S4Nets on Twitter

S4Nets on Facebook

Michele on LinkedIn

 

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Apr 17, 2019

Brian Cristiano is the founder and CEO of Bold Worldwide, an ad agency which accelerates growth by telling a company’s story.  Like many companies, Bold Worldwide has a standard set of core values. However, at Bold, these core values have been developed by leadership along with the employees.  The result is a shared mindset and vision. This is a big reason I invited Brian today. Learn how Brian lost half his workforce to create a place where people want to be their best selves, including Brian.  

 

For more information about Brian and Bold Worldwide:

Bold Worldwide Website

Brian & Bold on Twitter

Bold Worldwide on LinkedIn

Bold Worldwide on YouTube

Brian Talks about Success with Ed Mylett

 

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Apr 10, 2019

In November 2015, Australian brothers, James and Tristan Swanwick launched their sleep company, Swanwick Sleep and its blue light blocking glasses. James and Tristan wore the glasses the last hour before they wanted to sleep. The lens blocked the blue light and they got sleepier, quicker. They slept the entire night. They woke up refreshed with lots of energy

James Swanwick is an Australian-American investor, entrepreneur, speaker, former Sports Center anchor on ESPN, host of The James Swanwick Show podcast and the author of The 30 Day No Alcohol Challenge. Forbes listed James as one of 25 Professional Networking Experts to Watch.

It’s not really unique but their daily scrum, otherwise known as a daily huddle or stand up, has been the single most influential thing they have introduced to create an engaged workplace. Every day at 11am from Monday to Friday every member of their team gets on a video call and is encouraged to shout out one of their teammates for a job well done.

Apr 3, 2019

My guest today is Fanny Krivoy Founder/Chief Creative Officer of Analogous.  The company is a mission-driven consultancy that uses inclusive design strategy to help teams build strong scalable connections with the broadest possible client base through their brands, digital products and experiences.  Fanny believes in using the power of inclusive design to bring ideas that matter to life, whether it is to create a brand, design a product or build a team.

By making brands inclusive throughout the organization, you can ensure that everyone's contributions are considered and everyone feels appreciated.  This type of company fosters an environment of innovation.


For more information about Studio Analogous:

Company Website

Studio Analogous on Twitter

Studio Analogous on Instagram

LinkedIn Connection

 

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Mar 27, 2019

Josh Levine is an educator, designer, and best-selling author, but above all, he is on a mission to help organizations design a culture advantage. Josh is on a mission to help organizations design a culture advantage.  He helped create Culture LabX, which are global communities connecting like-minded individuals on the topic of the future of work.   Josh talks about rituals and how he utilizes them to help organizations build not only a great culture but one that is sustaining.

Josh Levine’s new book, Great Mondays: How to Design a Company Culture Employees Love, presents the framework and tools business leaders need to understand, design, and manage their own culture.

 

For more information about Josh:

Great Mondays Website

Great Mondays on Twitter

Great Mondays on Instagram

 

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Mar 20, 2019

Our guest today is Brad Younggren, the Chief Medical Officer of 98point6, a company who delivers on-demand, text-based primary care.  From the battlefield to innovative approaches in primary care, Brad brings decades of experience to this organization.

What is truly different about this organization is how they choose everyone in their company.  Whether you are a software engineer or a physician the process is the same. Your functionality includes being a contributing member of the entire company.  

Their unique practices include bringing all their physicians into the corporate headquarters on a regular basis.  This allows discussions with the marketing team and the core developers so that everyone has a deep understanding of the company’s core values and how to live them.  

 

For more information about Brad and 98point6:

98point6 Website

98point6 on Twitter

Brad on LinkedIn

98point6 on Instagram

 

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Mar 13, 2019

My guest today is Simone Morris.  Bright, articulate and downright nice human, Simone is a thought leader in Diversity and Inclusion and is a coach for returning service members. We talk about how inclusive networking can expand your success and the growth of your business.  Simone understands the difference between the diversity, the noun and inclusion, the verb.

Her new book is called Achievement Unlocked – Strategies to Set Goals and Manifest Them.  As the title explains a goal is great, but manifesting them is better.

 

For more information about Simone:

Simone's Website

Simone on Facebook

Simone on LinkedIn

Simone on Instagram

 

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Mar 6, 2019

The Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 300,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of HR professionals and advancing the practice of human resource management. That is a huge responsibility.  Emily M. Dickens, SHRM’s Chief of Staff shares their Guiding Principles with us and a peek into the future of SHRM.

SHRM Guiding Principles:

  • Bold Purpose
  • Excellence & Accountability
  • Flexibility & Agility
  • Smart & Curious
  • Collaborative Openness

 

For more information about Emily & SHRM:

SHRM's Website

SHRM on Twitter

Emily on LinkedIn

SHRM on Facebook

 

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Feb 27, 2019

Brian Moak is the owner of HEART Certified Auto Care.  HEART stands for Helping Everyone Achieve Reliable Transportation.  His way of doing business has earned him a 99% retention rate. Brian lives by the “two customer” mantra – one that walks through the front door, and one that walks through the back door to clock in.

Their mission statement says it all, “Grow deliberately. Balance ambition with understanding. Revolutionize the norm. Embrace the unexpected. Always look beyond what you see. Never count on a silver bullet. Get involved. Listen to understand and share with transparency. Stay true to who you are. Inspire through integrity. Live your values – they are your foundation. Hold others accountable, and provide the necessary tools to thrive. Continuously adapt. Seek the honesty in hardship and learn from your mistakes. Own your actions. Trade expectations for appreciation. Believe. Lead from your heart.”

 

For more information about Brian and HEART:

HEART Certified Auto Care website

HEART on Facebook

HEART on Twitter

 

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Feb 20, 2019

Sheila Anderson is an image and impression management expert.  Sheila is driven to empower corporate professionals across the globe on strategic visibility. Her exceptional talent benefits executives and notables at any level, polishing all facets of their personal brand. Through her own personal experience, Sheila Anderson was drawn to the influence of impression management.

As a Certified Universal Style System Consultant, through Alyce Parson, Sheila has successfully cultivated her own unique style. She is the author of I.C.U., The Comprehensive Guide to Breathing Life Back Into Your Personal Brand.

 

For more information about Sheila Anderson:

Sheila Anderson's Website
Sheila on Twitter
Sheila on LinkedIn
Sheila on Instagram

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Feb 13, 2019

My guest today is Dom Perry, Vice President of PeopleWorks for Chili’s Grill & Bar. From talent acquisition to team member engagement, Dom leads the way to put their people first and foster a culture of family to over 60,000 team members.  

Dom came up through the ranks starting as a Senior Training Specialist for the Parent company, Brinker International.  As he rose through the company his passion for acquiring and training Chiliheads, as they’re known, was apparent, which led to his current position.  

I am eager to learn his secrets in keeping employees engaged in an industry that normally sees tremendous turnover.  



For more information about Chili’s Grill & Bar:

Chili's Website

Chili's on Twitter

Chili's on Instagram


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Feb 6, 2019

Eddie Turner is known as The Leadership Excelerator™, and has been described as “The Consummate Friendly Professional.” I couldn’t agree more.

I wanted to have Eddie as my guest today to talk about a skill he has that I think has been forgotten in the corporate world, the art of facilitation.

I thought this would be a good time to talk about this and remind you that conversations like this assist teams to work together at a higher level.  From a culture standpoint, the positive benefits are many including higher engagement.

Eddie discusses the process of facilitation and it’s benefits of PACE:

  • Presence
  • Assessment
  • Communication, Control, Consistency
  • Engagement



For more information about Eddie:

Eddie Turner's Website

Eddie on LinkedIn

Eddie on Twitter

Eddie on Youtube

140 Simple Messages to Guide Emerging Leaders on Amazon



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Jan 30, 2019

Lee Caraher is the CEO of Double Forte PR & Digital Marketing.  As an acclaimed communication strategist, she’s known for her practical solutions to big problems.

Lee has a reputation for building cohesive, high producing teams who have fun together at the same time. She is a straight talker who doesn't hold too many punches, although she does her best to be pleasant about it. Her big laugh and sense of humor have gotten her out of a lot of trouble.  

Her latest book, The Boomerang Principle is about how to inspire lifetime loyalty from your employees.  That concept is not only about their time with your company. That alone makes her a perfect fit for this podcast.  


For more information about Double Forte and Lee Caraher:

Double Forte Website

Lee Caraher Website

Lee Caraher on LinkedIn

Lee Caraher on Twitter


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Jan 23, 2019

The Wall Street Journal ranks Daniel Goleman as one of the 10 most influential business thinkers.  His 1998 article, What Makes a Leader? remains one of the two most requested reprint in the history of Harvard Business Review.  In 2012, Daniel, wrote the #1 Bestseller, Emotional Intelligence. It introduced a whole new way to look at relationships and leadership.

Daniel’s newest creation, along with some of his bright and gifted friends, is the Building Blocks of Emotional Intelligence.  These 12 primers are evidenced-based competencies for a unique type of leadership.

 

For more information about Daniel:

Daniel's Website

Daniel on Twitter

Daniel on LinkedIn

Daniel on Facebook

Emotional Intelligence Coaching Certification

Apply and receive Free Book

Building Blocks of Emotional Intelligence

 

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Jan 16, 2019

Meet Traci Fenton, President of WorldBlu.  Her philosophy for leaders is to live, lead and work in freedom instead of fear and control in the workplace.  Traci has developed the Freedom At Work method to assist companies to create a more adaptable, productive and award winning culture.  From Forbes to NPR she has made her presence known. She actually received an award for outstanding results in shaping the world.  Now she is on Businesses that Care sharing her entire method framework.


For more information about Traci:

WorldBlu Website

Traci on Twitter

WorldBlu on Twitter

 

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Jan 9, 2019

CONRIC PR & Marketing provides companies with comprehensive marketing support.  The company is very community-minded and believes in service above self. Over the past 5-years they have donated $500,000 in services and dollars back to the community they serve.  Listen to how Connie and her team listen and stay aware of themselves and the world around them.


For more information about Conric and Connie:

Conric's website

Conric on Twitter

Connie on Twitter

 

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Jan 2, 2019

My guest is, Melissa Agnes.  Her brain is always finding ways to mitigate an issue.  She understands that to build brand invincibility you must be crisis ready.  She is a leading authority on crisis preparedness, reputation management and brand protection. The whole concept of being crisis ready is cultural. A culture that puts people above process and bottom line, that trains employees on how to proactively build trust, identify and assess real-time risk, and respond in a way that increases credibility in and brand equity for the organization.


For more information about Melissa:

Melissa's Website

Melissa on LinkedIn

Melissa on Twitter

Melissa on Youtube

Melissa's book on being Crisis Ready

 

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