Info

Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!
RSS Feed
Businesses that Care Podcast (formerly Mere Mortals Unite)
2019
December
November
October
September
August
June
May
April
March
February
January


2018
December
November
October
September
August
July
June
May
April
February
January


2017
December
November
October
September
August
July
June
May
April
March
February
January


2016
December
November
October
September
August
July
June
May


Categories

All Episodes
Archives
Categories
Now displaying: 2019
Dec 4, 2019

Today I am thrilled to come to you and talk about one of my favorite topics, Communication.

You might have heard that communication is a soft skill. I always wonder how that can be. Without good communication skills, how can you collaborate with your colleagues, sell your product or service or learn new ideas? Communication is an essential skill. When someone calls it a soft skill I personally let them know that by calling it that it diminishes its significance. And that’s where we begin. You first need to see the importance of communication so you can give it the attention it deserves.

Communication is defined as a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. I am going to concentrate on word usage but don’t forget about your body language. It says a lot. Some people say up to 55% of the information we transmit is through our body language. Whether it is the choice of words we speak or how our face and body look, both of these aspects are often done on autopilot. That is where you can get into trouble. You need to THINK more about what you say and how you say it. 

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

2 free months on Bonusly



iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Nov 27, 2019

Jonathan Keyser used to be ruthless in the cut throat business of real estate.  He’s living proof that selfless service will transform a business to new successful heights.  

His company, Keyser is the largest commercial real estate tenant representative firm in Arizona and one of the fastest growing in the country. Jonathan’s “selfless service” model resonates with corporations and individuals seeking a competitive edge to acquiring and maintaining clients. 

Jonathan is a best-selling author of You Don’t Have to be Ruthless to Win: The Art of Badass Selfless Service. The book is about Jonathan’s journey and the success of changing your attitude and perspective. Jonathan is here to share his journey, mission, and “selfless service” model to empower each of us to succeed.

 

For more information about Jonathan:

Jonathan's Website

Follow Jonathan on Twitter

Jonathan on LinkedIn

Keyser Way on Facebook

Book:  You Don't have to be Ruthless to Win

2 free months on Bonusly

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Nov 20, 2019

Today my guest is Christopher O’Donnell, Senior VP of Product at HubSpot.  HubSpot is a leader when it comes to inbound marketing and sales programs. Christopher was recently named one of the best product leaders of 2019.  

HubSpot is a developer and marketer of software products for inbound marketing and sales. Its products and services aim to provide tools for social media marketing, content management, web analytics and search engine optimization.

Christopher shares how HubSpot manages and evolves their customer driven internal culture.  When Christopher is not working, he is writing songs and playing guitar with his band, The Providers.  

 

For more information about Christopher and HubSpot:

HubSpot's Website

HubSpot on Twitter

Christopher on Twitter

Christopher on LinkedIn

HubSpot on LInkedIn

 

2 free months on Bonusly

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Nov 13, 2019

What does it mean to you to be in a community? 

Usually one aspect is that you have at least one common denominator.  The most familiar is location, like the neighborhood you live in.  

What if you thought about your workplace as a neighborhood?

Collaboration and Community create a sense of belonging. Humans have craved a sense of belonging ever since they lived in caves. Certainly, there are those who would rather be alone, but for the majority of us, there’s a comfort in being with others.  

Working well with others and having the ability to collaborate, are skills you can learn and improve upon every day.  

Being welcoming and willing are fundamental requirements for a well-functioning group. 

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Nov 6, 2019

Although I would have had Scott McKain as a guest, just for his voice, he is a consummate speaker, thinker and author.  Scott is a globally recognized authority on how organizations and professionals create distinction to attract and retain customers — and stand out in a hyper-competitive marketplace.

Scott talks about his four cornerstones of distinction:

  • Clarity
  • Creativity
  • Communication
  • Customer Experience Focus

Scott also shares his expertise on how to respect and support a company’s customer.  Don’t forget your best customers are your workforce. 

 

Scott McKain’s vast experience is a gift to you when you listen to this episode. 

Scott’s recent book, ICONIC: How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction,” was recently named on Forbes.com as a TOP TEN BEST BUSINESS BOOK for 2018.  The first edition of his book, “Create Distinction: What to Do When ‘Great’ Isn’t Good Enough to Grow Your Business” was named by thirty major newspapers (such as the Miami Herald) as one of the “ten best business books of the year.” 

 

For more information about Scott:

Scott McKain Website

The Distinction Institute

Scott on Twitter

Scott on LinkedIn

Scott on Facebook

Free Trial of DISTINCTION NATION

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Oct 30, 2019

There just isn't enough celebration and recognition in our workplaces.  We spend way too much time thinking about what went wrong or what we can do better.  That’s important, but so is the other side.  You might think about how someone did a good job, but individuals don’t usually take the time to express it.  I think mainly because they just don’t think about it.  Like every subject I have been talking about, to change that behavior isn’t difficult, but it does take commitment and repetition.

 

Everyone wants a paycheck, but people also want to be acknowledged and feel they are valued. The research shows that to be true. Did you know loneliness has grown in epic proportions in our world and according to the Cigna U.S. loneliness index, Americans are the loneliest? There are many reasons for loneliness, but feeling invisible is a pathway to isolation both physically and emotionally.

In the workplace, this is exasperated when companies don’t create an atmosphere for people to be recognized on a regular basis, not only by their leaders but by their peers.  A celebration can be weaved into everyday practices.  

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Oct 23, 2019

Karen Brown is CEO of Velocity Leadership Consulting.  She is an expert in the field of high performance and personal leadership.  Her mission is to work with leaders who are willing to conquer their limiting beliefs to grow themselves and their organizations.  She talks about the importance of whether leaders cast a shadow or shed light on their workforce.

 

Her belief is that the “Why” for team members must align with the company vision and mission. Unfortunately, many team members don't know they're why, and/or leaders perceptions of their knowledge is incorrect.  It is so important to have alignment.  That is what Karen Brown's expertise is all about.

 

This episode is chock full of valuable insights to propel your business forward.

 

Find out how to be a successful human being.

 

For more information about Karen and Velocity Leadership Consulting:

Velocity Leadership Website

Contact Karen

Karen Brown on Twitter

Karen on LinkedIn

Velocity Leadership on Instagram
Buy Unlimiting Your Beliefs

Report a Good/Bad Leader

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Oct 16, 2019

Now I have the opportunity to speak to you about one of my favorite topics, attitude.  This is truly the one aspect of your life that you are entirely in control of. I highly suggest you utilize this personal power and accept it as a gift along with its responsibilities.  Once you realize you have expansive personal power over your attitude, then your feelings, your reactions, even your daily routines become a personal choice. If you’ve been living, as many of us do, allowing the rest of the world to shape your attitude, it can be a tough habit to change.  First, there’s acceptance of this pretty big superpower you have.  

This may be your biggest hurdle.  So, don’t worry about it, it means you’re human.  It’s definitely going to take some time getting used to.  Taking control of your attitude is a life long journey.  

Here are some questions to help you change your attitude to your advantage.  First of all, ask yourself whether you even pay attention to your attitude now.  If you do, think about how your attitude affects your work performance. If you don’t pay attention to your attitude, ask yourself what benefits you would discover if you did.  That is the way to find your own why. Why you might want to learn more about your own attitude and the behavior that follows, so you can take control of it more often. See the opportunities, the benefits and then move towards them.  

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Oct 9, 2019

Today my guest is Todd Hopkins founder and CEO of Office Pride Commercial Cleaning Services.  I pride myself on finding different industries to have on this podcast to prove the point that it doesn’t matter what kind of business you are in or what size company you have….culture makes a difference in your success.  

Todd understands that the people working for him have a life outside of their work and so his lunch and learn sessions are done to help his employees grow professionally and personally.  Dignity and respect are two key initiatives in their core values and he allows that to flourish by empowering his workforce to make decisions.

 

For more information about Todd and Office Pride:

Office Pride Website

Corporate Facebook

Office Pride on Twitter

Corporate on LinkedIn


iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Oct 2, 2019

Paying attention and focus is a part of life that people in general don’t even think about.   Parts of your life become so automatic you never think about taking the time to listen to and actually see your own words or thoughts or deeds.  This automatic behavior can be very disruptive. In this episode I talk about the importance of paying attention and how to create a better habit of doing it.  

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Sep 25, 2019

Today my guest is Tevis Trower, founder and CEO of Balance Integration (BI).  She is truly a pioneer in the field of cultural transformation at work. Inspired by a deeper vision in which employees flourished at work, Trower humbly launched Balance Integration as a corporate yoga and mindfulness solution in 2002.  She has expanded Balance’s services into a broad spectrum of modalities to optimize humanity in the workplace. She helps shape thinking around the impact of culture on employee behavior and performance, and continues to change the landscape of corporate culture globally.

At BI, their goal is to optimize humanity in the workplace.  Tevis has an uncanny way of integrating mindset with executive performance.  

Her teams are currently serving clients across the United States, Europe, Asia Pacific and Latin America. 

 

For more information about Tevis and BI:

Balance Integration Website

Tevis on LinkedIn

Balance Integration on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Sep 18, 2019

Julie Ann Sullivan here, your visionary leader for the day.  Today I am going to share with you ideas about how being more accountable creates more success.

 

Imagine what it would be like to work in an environment where no one did what they said they would do? Maybe you’ve worked in a place like that.  It’s pretty frustrating, right? Especially if you’re the responsible type.

 

Accountability is the willingness to accept responsibility for your actions.  You might think that this idea of accountability only comes into play when someone else doesn’t follow through on their commitment to you, or the team, or the company.  But what if you change your perspective and look at that word to be synonymous with responsibility. Then being accountable for outcomes gives you the opportunity to take credit for a job well done.  

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Sep 11, 2019

My guest today is Michelle Hayward, CEO of Bluedog Design.  Bluedog Design is a business consulting firm focused on building company purpose, integrated strategy and innovation.

The leadership team at Bluedog believes that they are in service to their employees and their culture. Their focus on their humans was a big reason I invited Michelle today.  Here are four ways that Bluedog supports their humans. 

  • Curiosity U – funded learning programs because learning feels good!
  • Parenting Support – Provide a guide and consultant to help with life’s everyday urgencies.
  • Concierge – take away the pain of daily grinds like car washes, or dry-cleaning pickups and drop-offs
  • Organization Navigation Tools – empower the individual to own their own growth journey by conquering known next steps in their progress

 

For more information about Michelle and Bluedog Design:

Bluedog Design Website

Bluedog on Twitter

Bluedog on Facebook

Michelle on LinkedIn

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Sep 4, 2019

I was actually proud of myself from stepping back and taking my own advice I have given to so many others…which is; when you are full up and feeling burnout is very close, take some time to breathe.  If you miss what you were doing, go back, if you are relieved to have it behind you fill the void by taking another path.  I recently wrote to a friend, in business you are going to have a lot of brilliant ideas.  Some work, some don’t.  Some fill you up with masses of Joy and then one day they don’t.  They call that life.  Get used to it.  And here is the kicker, we can use that knowledge that we learn about ourselves to continue to be amazing instead of being stuck and falling into burnout. 

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Aug 16, 2019

We haven’t fallen off the face of the earth.  Coming back September 4, 2019

 

For more information about Julie Ann:

Julie Ann on Twitter

Julie Ann on LinkedIn

Julie Ann on Facebook

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Jun 5, 2019

Our guest today is Dr. Nido Qubein.  Nido serves as the President of High Point University.  He came to this country with $50 and all of his success has been a process of education, fortitude and generosity.  My favorite quote of this episode is: when you train someone, you show them the how, when you educate someone you show them the why.  When you train someone, you show them what to do, when you educate someone you show them how to be.

The factors that Nido uses at High Point University can be used in any business to build an amazing business culture.  Hear what his “Wow” experience is really like.

 

For more information about Sheila:

High Point University Website

Nido's Website

Nido on Twitter

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

May 29, 2019

On this episode, I speak with Phil Cohen, founder and CEO of Cohen Architectural Woodworking.  His story is very different. His upbringing experience was filled with violence, suicide and drug and alcohol abuse.  Eventually, it grabbed him in. His journey to turn his life around, several times, created his unusual hiring practices and the creation of specific expectations of his workforce.  He has four D’s that can get you fired: drama, drugs, defects and dishonesty.

Phil’s story is very different, which is why I invited him to join us.    

 

For more information about Phil:

Cohen Woodworking Website

Godly Inspirations

Company Facebook Page

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

May 22, 2019

Leslie Tayne is the founder and managing director of the Tayne Law Group.  They specialize in consumer and business financial debt related services. Her idea of an open workspace creates a special comradery among her workforce.  She is very aware of the heartaches of her clients and how it affects her employees. Leslie’s empathy for her clients is a model for her workforce as well.  But it’s puppies in the workplace that brought me to this organization today. She has found that the puppies give her employees a mental break. Leslie’s top priority is to create a culture where people want to come to work and do their best.  

 

For more information about Leslie and her business:

Company Website

Tayne Law Group on Twitter

Leslie on LinkedIn

Company Facebook Page

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

May 15, 2019

Lee Smith is the founder and CEO of SalesFuel.   When doing research on the company and Lee, I was intrigued by his philosophy that every member of a company has an impact on sales.  I couldn’t agree more. That enlightenment is essential for great leaders to succeed AND the power it has for every member of the workforce is amazing.  Lee clearly understands to make any long-lasting changes in his workforce, it must start with himself. In this episode Lee touches on all four attributes that create a thriving business culture;

Listening

Open to New Ideas

Lifelong Learning

Safe Environment

 

For more information about SalesFuel:

Company Website

Follow on Twitter

Follow on LinkedIn

Follow on Instagram

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

May 8, 2019

Shannon Adkins is a thought leader and CEO of this woman-owned, 100% employee-owned consulting company with a triple bottom line where people get to be themselves. After years of working for startups, tech companies, and in corporate America, getting her MBA, and starting a family, Shannon decided she wanted to work somewhere where she could be fully expressed as a mom, a volunteer, and a badass business woman.  The changes she initiated led to revenue doubling in 24 months, new offerings, new clients in new industries, new teams and leaders.  Shannon challenges herself to always ask “why,” and to make sure business solutions contribute to creating a world that works for everyone. Here is my favorite quote of Shannon’s, “That’s the thing about values. It’s not enough to believe in them, we have to take actions that support them every day.”

 

For more information about Future State:

Company Website

Future State on Twitter

Future State on LinkedIn

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

May 1, 2019

My guest today is Jim Estill, owner and CEO of Danby Appliances.  Jim’s has an intriguing program that I wanted to share with our audience because helping people get a new start in life is a gift.  Jim philanthropic work most recently involved sponsoring 60 Syrian Refugee families. In 2018 Jim received the Order of Canada, which recognizes a lifetime of outstanding achievement, dedication to the community and service to the nation.  Just the kind of person I want to have on my show. He partly attributes his success to understanding that he doesn’t always have the best solution and allowing people the ability to do the right thing.

 

For more information about Danby and Jim:

Danby's Website

Jim's Website for Video and Blog

Danby on Facebook

Jim on LinkedIn

Danby's on Instagram

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Apr 24, 2019

Michele McGough is the founder and CEO of Solutions4Networks(S4Nets).  Her past experience made her realize that the employees in the company she formed 20 years ago, needed to be happy and feel fulfilled.  She pays for her employee’s total health benefits, even a family and training is on her time and her dime. Collaboration is highly rated in her workplace where egos are left at the door. 

 

For more information about Solutions4Networks and Michele:

Company Website

S4Nets on Twitter

S4Nets on Facebook

Michele on LinkedIn

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Apr 17, 2019

Brian Cristiano is the founder and CEO of Bold Worldwide, an ad agency which accelerates growth by telling a company’s story.  Like many companies, Bold Worldwide has a standard set of core values. However, at Bold, these core values have been developed by leadership along with the employees.  The result is a shared mindset and vision. This is a big reason I invited Brian today. Learn how Brian lost half his workforce to create a place where people want to be their best selves, including Brian.  

 

For more information about Brian and Bold Worldwide:

Bold Worldwide Website

Brian & Bold on Twitter

Bold Worldwide on LinkedIn

Bold Worldwide on YouTube

Brian Talks about Success with Ed Mylett

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

Apr 10, 2019

In November 2015, Australian brothers, James and Tristan Swanwick launched their sleep company, Swanwick Sleep and its blue light blocking glasses. James and Tristan wore the glasses the last hour before they wanted to sleep. The lens blocked the blue light and they got sleepier, quicker. They slept the entire night. They woke up refreshed with lots of energy

James Swanwick is an Australian-American investor, entrepreneur, speaker, former Sports Center anchor on ESPN, host of The James Swanwick Show podcast and the author of The 30 Day No Alcohol Challenge. Forbes listed James as one of 25 Professional Networking Experts to Watch.

It’s not really unique but their daily scrum, otherwise known as a daily huddle or stand up, has been the single most influential thing they have introduced to create an engaged workplace. Every day at 11am from Monday to Friday every member of their team gets on a video call and is encouraged to shout out one of their teammates for a job well done.

Apr 3, 2019

My guest today is Fanny Krivoy Founder/Chief Creative Officer of Analogous.  The company is a mission-driven consultancy that uses inclusive design strategy to help teams build strong scalable connections with the broadest possible client base through their brands, digital products and experiences.  Fanny believes in using the power of inclusive design to bring ideas that matter to life, whether it is to create a brand, design a product or build a team.

By making brands inclusive throughout the organization, you can ensure that everyone's contributions are considered and everyone feels appreciated.  This type of company fosters an environment of innovation.


For more information about Studio Analogous:

Company Website

Studio Analogous on Twitter

Studio Analogous on Instagram

LinkedIn Connection

 

iTunes - Subscribe, Rate and Review

Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts

1 2 Next »