My guest today is Garry Ridge. He joined WD-40 in 1987 and became its CEO ten years later. WD-40 Company is a global marketing organization dedicated to creating positive lasting memories by developing and selling products that solve problems in workshops, factories and homes around the world.
A native of Australia, Garry is passionate about the learning and empowering organizational culture he has helped establish at the WD-40 Company. His vision and leadership have positively impacted the WD-40 Company in both measurable and immeasurable ways.
Listen for the keys to creating a successful tribe.
For more information about Dov:
Adam Toporek is an internationally-recognized customer experience expert. Adam helps organizations transform their relationships with their customers through better strategy, training, and communication. He is the author of Be Your Customer's Hero and the co-host of the Crack the Customer Code podcast. My favorite statement in this episode is when Adam said, “You’re not responsible for someone else’s emotional state.” We all have enough to take care of in our own lives. Follow Adam as he explains his 3 S’s - Soothe the Psyche, Solve the Screw-up, Set-up the Success.
A great episode and fun!
Interview Links & Other Resources
Sheryl Simmons is Chief Human Resources Officer at Maestro Health, as well as being an industry speaker providing subject matter expertise to HR groups and industries throughout the U.S. She is smart and witty. More importantly she truly cares about each and every individual in Maestro’s workforce and the people they serve. They focus on finding and hiring the best talent – and an amazing percentage of that talent is female. Gender, race, religion, sexual orientation – none of it matters here. If you have rock star-level talent, Sheryl wants you on our team regardless of what bathroom door you choose. She considers it a privilege to change lives every day.
For more information about Sheryl & Maestro Health:
Jeremiah Brown won an Olympic silver medal as a member of the Canadian men’s eight rowing team at the London 2012 Olympic Games. A former commercial banker with a big dream, he is one of few Olympians ever to have started learning his sport only four years before winning a medal at the Olympics. Jeremiah’s story is one of perseverance. His willingness to take a good look at himself and openness to change makes his story one we all can learn from.
Interview Links & Other Resources
My guest today is CEO of FASTSIGNS International, Catherine Monson.
She has been at the helm since 2009. Catherine has been awarded the Bonnie LeVine Award and the FAN of the year award by the International Franchise Association for her contribution to the growth of the business, contributions to her community and promotion of the professional advancement of women. Most recently she was named Top female executive by North Dallas Business Magazine. In her spare time, I say that jokingly, she has appeared on the TV show Undercover Boss, shared her expertise before the U S House of Representatives, sits on several boards, writes for Franchising World Magazine and is a keynote speaker.
On this episode she shares many aspects of how she runs this successful company. What stands out is her transparency. It may shock you, but it works.
For more information about FASTSIGNS & Catherine: