On this episode, our guest is Michelle Gielan. After a successful career as a national CBS news anchor, Michelle decided to head back to school to receive her Master of Applied Positive Psychology. Michelle was tired of telling people negative news stories. So,during the height of the recession she focused her interviews on what people can do to foster greater levels of happiness within uncertainty.
Michelle Gielan is a Founder of the Institute for Applied Positive Research and the Bestselling author of Broadcasting Happiness and works with GoodThink. She works with companies to help realize that small changes and consistency can greatly improve workplace happiness. She knows through her research that a happier workplace equates to a successful workplace.
More info about GoodThink: GoodThink was created from a curiosity of how happiness and success were linked in the workplace. Michelle and Co-Founder Shawn Achor have worked with many Fortune 500 companies and Universities like Intel and Microsoft, Stanford and Yale University. Michelle and Shawn are featured professors on Oprah Winfrey’s Happiness course.
You’ll discover:
Interview Links & Other Resources
Check out the Happiness E-Course
Follow Michelle Gielan on Facebook
Follow Michelle Gielan on Twitter
Connect with Michelle Gielan on LinkedIn
Today’s guest is Lea Haben Woodford; building an empire and treating her employees like her own children. By no mean is Lea coddling her employees, but she wants the best for them to grow and go off successfully on their own accord. Lea creates job and internship opportunities for students graduating from the ASU’s Walter Cronkite School.
Lea Woodford is the Chief Executive Officer and Founder of SmartFem Media Group aimed at educating, empowering and helping women in their careers. Lea is not only helping women, but millennials more specifically and giving them the tools for accountability and understanding boundaries within the workplace.
More info about SmartFem Media Group: SmartFem Media Group can be found on various online outlets, there is a digital magazine and Lea can be seen on her show on the C-Suite Network, SmartFem TV. Lea has a passion as a connector and in her pre- SmartFem work she was a dating coach.
You’ll discover:
Interview Links & Other Resources
Download Lea’s Book Lead. Share. Empower.
Check out the SmartFem Digital Magazine
Connect with Lea Woodford on Facebook
Connect with Lea Woodford on LinkedIn
Follow Lea Woodford on Twitter
Follow SmartFem Media on Twitter
Watch one of Lea’s SmartFem TV episodes on C-Suite
Bernie Swain shares one of the biggest factors in starting and maintaining his business; having empathy for his clients. Trust grew his business to represent the biggest names in politics and the entertainment world. Presidents, Prime Ministers, Authors, Big Thinkers and TV and Acting celebrities.
Bernie Swain is the Founder of the Washington Speakers Bureau and author of What Made Me Who I Am. The original idea was encouraged after Alex Haley told Bernie to think of our lives as being libraries and how sometimes they are overflowing with volumes and experiences and they need to be shared. In his book he shares the experiences of different celebrities and cultural icons and how they overcame what was holding them back and had trust in the process and were able to become successful.
More info about the Washington Speakers Bureau: Founded in 1980 by Bernie, his wife Paula Swain and Harry Rhoads Jr. created a bureau that changed how the lecture industry operated. They set new standards and upon making his first deal with a client Bernie never used a signed contract. All deals were based on trust. Since 1980 Washington Speakers Bureau has represented three presidents and has been a part of over 50,000 events.
You’ll discover:
Interview Links & Other Resources
Visit the Washington Speakers Bureau
Check out Bernie Swain’s book What Made Me Who I am
Follow Bernie Swain on Facebook
Connect with Bernie Swain on LinkedIn
Follow Bernie Swain on Twitter
Mere Mortals Unite on C-Suite Radio
iTunes - Subscribe, Rate and Review
Today we welcome Robert Glazer of Acceleration Partners, an award-winning affiliate marketing agency. They focus on delivering brand-aligned, customer acquisition programs for the world’s largest brands. Robert started emailing his team members with a leadership theme, quote, tip or article weekly aimed at personal growth. After receiving overwhelmingly positive feedback he shared this concept with other leaders and he now sends Friday Forwards to approximately 17,000 people.
Robert Glazer is the Founder and Managing Director of Acceleration Partners. Some of the brands Acceleration Partners have worked with are Target, Reebok, and Adidas. Robert is a regular contributor to multiple outlets including Forbes, Entrepreneur, Huffington Post and Success. Robert has also been named one of SmartCEO’s Boston Future 50, and a recipient of the Boston Business Journals “40 under 40” award.
More info about Acceleration Partners: Acceleration Partners is an award- winning affiliate marketing agency. Some of the accolades they have received are 2017 Inc. Best Workplaces, Best Company 2016 from Entrepreneur, Great Place to Work for Women in 2015 and 2016 according to Best Workplaces and Fortune. Acceleration Partners is a global company changing the way businesses succeed one Friday Forward at a time.
You’ll discover:
Interview Links & Other Resources
Check out the Inc. Article about Robert
Download Chapter 1 of Robert’s book Performance Partnerships
Connect with Robert Glazer on LinkedIn
Follow Acceleration Partners on Twitter
Follow Robert Glazer on Twitter
126 Your Corporate Podcast - Clear, Concise & Consistent Messaging
URL: http://julieannsullivan.com/corporate-podcast/
Does your company treat you in the same way you’re expected to treat a customer? Many companies don’t remember that their employees are their best customers. When employees feel valued and enjoy coming to work each day, they will serve your clients, and customers better. Laurie Guest, a previous guest, is turning the show around on host Julie Ann Sullivan and talking about “Your Corporate Podcast.”
Your Corporate Podcast was created to engage, inform and celebrate organizations. The focus is to use the podcast, created specifically for your organization, to connect with clear concise and consistent messaging. It is useful for remote workers, or when an organization gets too big for one-on-one relationships. With this podcast, your employees can learn more about the organization, its purpose and those you serve.
You’ll discover:
Interview Links & Other Resources
Follow Laurie Guest on Twitter
Follow Julie Ann Sullivan on Twitter
Follow Julie Ann Sullivan on Facebook
Connect with Laurie Guest on LinkedIn
If you were asked, would you be able to recite your company’s values? Does your company have explicit values?
Today’s guest is Mary Thompson, Chief Operating Officer of the Dwyer Group, which has been in operation since 198. Mary will share the Dwyer Group’s company values and the importance of having them. At company meetings, employees are encouraged to recite the company’s code of values, with heart. The employee receives a certificate and $50 gift card. Why? The Dwyer group understand the necessity of repetition and reinforcement to allow these values to become a part of the fabric of their company. The main principles of their code of values is the idea of living “R.I.C.H.” with respect, integrity, customer focus and having fun. The Dwyer Group has many well-known service companies under its umbrella such as; Mr. Rooter, Mr. Handyman, Molly Maid and Aire Serv.
Mary Thompson served as the President of Mr. Rooter for nine years, and as the executive vice-president of the Dwyer Group before her appointment as the COO.
More information about Mary Thompson: following her first year as president of Mr. Rooter she was selected as one of 2007s Editor’s Choice Executives. Mary has won and been recognized by many awards and accolades since then. Mary also served as a member of the U.S. Marine Corps for eight years.
You’ll discover:
Interview Links & Other Resources
Follow Mary Thompson on Twitter
Follow the Dwyer Group on Twitter
Connect with Mary Thompson on LinkedIn
Connect with the Dwyer Group on LinkedIn
124 Kernels of Truth Through Communication with Evan Hackel
URL: http://julieannsullivan.com/evan-hackel/
Summary
When was the last time you communicated with someone and truly used the skills necessary to create the art of communication?
Today’s guest Evan Hackel creator of Ingaging Leadership and the author of Ingaging Leadership is here to talk with us about the importance of proper communication. When having a conversation with someone whether in your business or personal life, do you listen for the ‘kernel of truth’? More than likely not. Many of us hear what someone is saying and then move on. Truly listening to what the truth is in someone’s message has changed the way Evan has managed his businesses.
Evan Hackel is a businessman successfully starting and running more than 10 companies. Evan would go on to bring one of those companies back from bankruptcy to then exceed $2 billion in sales in only four years.
More information about Evan Hackel: Evan is recognized as a thought leader, speaker and successful author on leadership. Evan has appeared on a few podcasts and has also been interviewed by several magazines such as; Entrepreneur and Franchising World.
You’ll discover:
Interview Links & Other Resources
Follow Ingage Consulting on Twitter
Follow Evan Hackel on Facebook
Connect with Evan Hackel on LinkedIn
Waffle Wednesday anybody?
Today’s guest, Jonathan Erwin, CEO and Founder of Red e App, makes sure that his employees are excited, enthusiastic and a great fit for his company. He also makes sure there are waffles on Wednesday’s. Productivity is a big priority at Red e App and Jonathan is focusing on connecting and engaging with all employees. This includes those that have a company email address and those without.
Red e App provides communication solutions, streamline feedback and engages the whole company.
More information about Jonathan Erwin: Jonathan had more than 20 years in sales, marketing and executive roles when he made the decision to create Red e App in 2011. Jonathan is passionate about communication that is both inspiring and engaging.
You’ll discover:
122 Being Accountable in Your Life with Sam Silverstein
URL: http://julieannsullivan.com/sam-silverstien/
Summary
Are you keeping yourself accountable in your professional and personal life?
Today’s guest Sam Silverstein states in his biography that he is dedicated to empowering clients to live accountable lives to create an accountable world. He wants clients to focus on what you can do for other people as opposed to what they can do for you. From there you will find ways to better serve in your professional world. Sam knows that we connect through our values and brings this to the forefront of his talks.
Sam Silverstein is the author of several books about accountability in both a personal and business world setting. He is the founder of The Accountability Movement and has created an app that is available for download below. Sam has appeared on multiple news outlets to talk about accountability and his clients include First National Bank, Kraft Foods, and Pfizer Inc. to name a few.
More information about Sam Silverstein: Sam was Past President of the National Speakers Association. Throughout his career, Sam’s manufacturing and distribution companies have sold over $100 million in products and services. Sam is dedicated to creating an organizational culture that makes accountability a priority.
You’ll discover:
Interview Links & Other Resources
Download the Sam Silverstein App
Follow Sam Silverstein on Twitter
Follow Sam Silverstein on Facebook
Connect with Sam Silverstein on LinkedIn
Check out Sam Silverstein’s book Non-Negotiable
121 Tenacity-The Super Power to Success with Marjorie Brody
URL: http://julieannsullivan.com/marjorie-brody/
Summary
Have you ever sat and considered what do you want professionally and what is the path to make that happen?
Today’s guest Marjorie Brody with BRODY Professional Development works with many Fortune 100 and 500 companies. This is one of the first questions she wants to know from her executive-level clients. Early in her career she let the words of an academic advisor determine how she would continue into her professional life. It turned out that listening to her own self-talk furthered her path to success more efficiently and effectively.
Marjorie Brody with BRODY Professional Development has been in business for over 30 years. They focus on training, coaching and consulting for clients such as Microsoft, American Express, and Lockheed Martin. Marjorie has created a Solution Arc to better execute change throughout every level of an organization.
More information about Marjorie Brody: Marjorie has won numerous accolades, awards, and honors over her career, such as Pennsylvania’s Best 50 Women in Business, induction into the Temple University’s “Women’s Entrepreneurial Hall of Fame,” and labeled a “Women of Distinction” by the Philadelphia Business Journal.
You’ll discover:
Interview Links & Other Resources
Follow Marjorie Brody on Twitter
Connect with Marjorie Brody on LinkedIn
Mere Mortals Unite on C-Suite Radio
iTunes – Subscribe, Rate and Review
120 A Workplace Environment -Doing Life Together with Legal Monkeys
URL: http://julieannsullivan.com/legal-monkeys/
Summary
How would you respond if a company interviewing you asked if you were, “a shark”?
Today’s guest is Corey Cormier, Team Lead of Legal Monkeys. He has asked potential employees this question. Why? Corey knows that he and his team have built a successful workplace environment and they do not want a “shark” to come in and disturb it. You spend a large portion of your life at work, more often than not you’re at work with coworkers than at home with family. In order for everyone to succeed and have the best work/home life, you need to create company culture together.
More information about Corey Cormier and Legal Monkeys: Based out of Bryan, Texas, Legal Monkeys has been in operation since 2009. Legal Monkeys collects medical records for law firms around the country specializing with personal injury attorneys. Legal Monkeys has won Best Places to Work in both 2014 and 2015. In 2015 the company purchased a full city block in Downtown Bryan to make room for growth. The company focuses and believes in creating a work environment that allows their employees to grow professionally and personally.
You’ll discover:
Interview Links & Other Resources
Friend Legal Monkeys on Facebook
Follow Legal Monkeys on Twitter
Connect with Corey Cormier on LinkedIn
119 The Advantage of Resiliency in Your Life with Richard Citrin
URL: http://julieannsullivan.com/richard-citrin/
Summary
When was the last time you considered your resiliency?
Today’s guest Richard Citrin, founder of Citrin Consulting, speaks with us about the power of knowing your own resiliency. He is the author of, The Resilience Advantage. Everyone has stress in life. What you might not realize is that you are hardwired with the resiliency to overcome it. You have the ability to empower yourself to go beyond stress.
Richard Citrin founded Citrin Consulting after an early career on Wall Street. There he experienced a poor management style and destructive workplace practices. Richard also came to realize that the typical approach to “managing stress” was flawed. He saw how many people move into victimhood. He just he knew there must be a better option to properly manage and address the challenge or adversity and stress within our lives.
More information about Richard Citrin: Richard has been a consultant, entrepreneur and lead in small and large companies alike. Richard is a licensed psychologist and works directly with organizations and corporations alike to help them improve their workplace and ultimately the lives of their employees.
You’ll discover:
Interview Links & Other Resources
Follow Richard Citrin on LinkedIn
Follow Richard Citrin on Twitter
Check out the Citrin Consulting Blog
Check out Richard’s book The Resilience Advantage
118 When Your “Witchcraft” is the Best Craft with Tana Greene
URL: http://www.julieannsullivan.com/greene-group/
Summary
Why can’t you do your calling in your current business?
Today’s guest, Tana Greene, was asked this question by her coach when considering leaving her business due to a lack of fulfillment. What Tana learned was that when you understand who you are and what your values are, your business will align accordingly. In order to make sure that every new employee knows their strengths, which in turn helps the company, Tana requires every employee take the Strength Finder test upon hire.
Tana Greene is the CEO of The Greene Group, operating since 1988. In 2009 Tana and her husband opened Road Dog Drivers, to provide a matching system of professional truck drivers with motor carriers. This system is designed to keep assets moving. They wanted to match professional truck drivers that were able to drive and had unused hours of service to companies using an easy-to-use online platform.
More information about Tana Greene: Tana was interviewed for Inc. Magazine and stated her four values: never settle, have accountability, dare to be different, and see the awesomeness in others. Greene Group has been named as a national 2016 Best Staffing Firms to Work for winner, they have been recognized by Inc. Magazine as one of America’s 5,000 Growing Companies in 2007, 2008, 2014, and 2015.
You’ll discover:
● Why it is important to know your “witchcraft” in your business.
● Knowing the importance of culture and value within your company is more important than focusing on the money.
● The best ways to determine who you and what your core values are professionally.
● The importance of having a mentor to look up to in both personal and professional aspects.
● What knowing when it’s not a good fit in business does for your business.
Interview Links & Other Resources
Follow Road Dog Drivers on Facebook
Connect with Tana Greene on LinkedIn
Check out Tana’s Book Creating a World of Difference
117 Exploring Professional and Personal Values with Mike Domitrz
URL: http://www.julieannsullivan.com/mike-domitrz/
Summary
When was the last time that you acted on an ah-ha moment in your life?
Today’s guest did so in 1989, after he became the brother of a rape survivor. He knew he needed to change the culture of consent and respect within communities and the world. I’m speaking with Mike Domitrz as he dives into why it is important to place these values on consent. He believes in respect in both your personal and professional life. Mike comments on values and understanding your abilities, “if you’re not working on something that is your unique ability, is it really worth your while?”
Mike Domitrz with the Date Safe Project, has been educating and inspiring individuals for over a decade using humor and emotion to discuss consent and why “asking first” will make a difference. Mike is one of the leading experts for transforming our sexual culture to make sure that consent and respect are at the forefront.
More information about Mike Domitrz: Mike has written a book called “Can I Kiss You?” and is the founder and Executive Director of the Date Safe Project. This project provides a better understanding to audiences around the world regarding consent. Mike is also the host of the podcast, The Everyday Mindfulness Show. The show engages audiences in thought-provoking conversations which will bring value to all aspects of your life.
You’ll discover:
Interview Links & Other Resources
Follow Everyday Mindfulness on Twitter
Check out the Everyday Mindfulness Podcast
Connect with Mike Domitrz on LinkedIn
Mere Mortals Unite on C-Suite Radio
iTunes – Subscribe, Rate and Review
116 Millennials’ and a Successful Company Culture- Just Media
URL: http://www.julieannsullivan.com/just-media/
Summary
How do you turn Millennials’ into the best employees? You understand that horizontal thinking is more valuable than vertical thinking. In today’s workplace environment, it is the best way to foster growth, happiness and satisfied employees.
Today I’m talking with two millennials, Sean Brennan and Hillary Freeman from Just Media. The President of the Company, Dick Reed, believes talking with would provide the best showcase of the company. Just Media has found that millennials are the key to their company’s success in transcending their markets. They know they need to foster and enhance a workplace culture that is engaging and creative for their employees to work at their best and stay.
Just Media is one of the Bay Area’s “Top Places to Work. They are a media company that has been operating since 1995. Originally from London, England, they opened their doors in San Francisco in 1996. Just Media manages all types of media for their clients.
More information about Just Media: Just Media works with some of the largest companies around providing them with innovative campaigns. Their list includes, Intel, WebMD, Toshiba, and Fijitsu. They do not keep themselves only in the technology marketing field, they have expanded into other diverse markets both domestically and internationally. They’re media geeks so you don’t have to be.
You’ll discover:
Interview Links & Other Resources
JustMedia.com
Connect with Just Media on LinkedIn
Connect with Sean Brennan on LinkedIn
Connect with Hillary Freeman on LinkedIn
115 Moving from Lack to Abundance - Olga Job
URL: http://www.julieannsullivan.com/olga-job/
Summary
How can I find happiness? That is one of the foundational questions in life. Most people seek out happiness through external means such as status or wealth. But our guest today asks you to think differently. She will help you see that happiness begins with changing yourself.
I’m excited to introduce you to Olga Job, a Certified Holistic Health and Lifestyle Coach. Olga has a way of thinking and communicating that immediately lifts you to a higher level. She reveals how to move away from a mentality of lack toward a mentality of abundance. Ironically, it doesn’t start “out there.” It starts “in here” with your own attitude and thinking. She also helps you see the importance of nutrition in your overall success. You’ll come away with a treasure trove of tips and strategies to move toward a truly abundant life.
Olga’s bio: Olga Job is a social entrepreneur who owns a holistic wellness business focusing on helping people learn how to manifest & achieve their potential through meditation, nutrition, and business strategies. She shares her concept of eating in abundance rather than lack and deprivation in her 7-week Lifestyle Awakening Health Coaching Program.
You’ll discover:
Interview Links & Other Resources
114 From Dream to Success - Dave Nelsen
URL: http://www.julieannsullivan.com/dave-nelsen/
Summary
How do you take a dream and make it a reality. How do you start a company with knowledge and no money and create one of the best companies in Pennsylvania?
Today I’m talking with serial entrepreneur and award-winning speaker, Dave Nelson. We’re going to be exploring a company that Dave started back in 1998 and eventually ended up selling. When I asked Dave what employee engagement means to him, he said, “People passionately pursuing something they believe in while learning from each other, making themselves more valuable professionally (at the company and in their future careers).” You’ll learn how Dave put these words into practice at his company and how you can do it as well.
Dave’s bio: Dave Nelson is President of the Dialog Consulting Group. He speaks to more than 100 Vistage CEO and Key Executive groups each year about 1) Social Media for Business or 2) Doubling Business and Personal Productivity - 49 Apps You Can't Live Without. He also speaks to many industry associations and corporate groups on these topics. Dave was recognized as the Vistage 2010 & 2012 Impact Speaker and 2011 Best Speaker of the Year (#1 rating among 1,500+ speakers.
About Dave’s company: Dialog Consulting Group LLC helps businesses enhance the conversations with their most important internal and external customers using proven social networking, social media, and internet communication tools. Principal Dave Nelsen personally works with more than 500 CEOs (as part of the Vistage International network) every year to help them improve their companies' sales, marketing, and even internal communications.
You’ll discover:
Interview Links & Other Resources
Connect with the Dialog Consulting Group on LinkedIn
113 Communicating with Impact - Patrick Donadio
URL: http://www.julieannsullivan.com/patrick-donadio/
Summary
What are the most important skills you can develop to help you succeed in business and in life? While many skills are vital for success, today’s guest will help you see the importance of one skill that makes everything else easier: communication.
Patrick Donadio is not only an expert communicator, he is also a kind and generous person who loves to help others become more successful. On today’s episode, he will show you why it’s important to develop superhuman communication skills. You’ll learn the benefits of developing these skills, the science behind good communication, and practical steps to start becoming a better communicator. This is one skill you can’t live without, so prepare to learn and begin making a bigger impact today.
Patrick’s bio: Since 1986, Patrick J. Donadio, MBA, has carefully taken his decades of experience and crafted a results-based process for “Communicating with IMPACT.” He has guided C-suite executives, leaders and their organizations with powerful presentations and one-on-one business communications coaching to help them improve communications, presentations, increase profits, deepen relationships, enhance credibility and boost performance—in less time.
Patrick has empowered audiences nationally and internationally and has appeared on the same programs with such renowned speakers as: Earvin “Magic” Johnson, LA Lakers point guard; Joan Lunden, former “Good Morning America” host; and comedian Jeff Foxworthy, just to name a few.
As an educator, he has taught communications at the University of Notre Dame, The Weatherhead School of Management, The Ohio State University, and The John Glenn College of Public Affairs.
You’ll discover:
6 principles to help you communication with IMPACT:
I – Intention
M – Message
P – Person
A – Activate
C – Clarify
T – Transform
Interview Links & Other Resources
Communicating with Impact by Patrick Donadio
Connect with Patrick on LinkedIn
112 How to Create a Culture of Engagement - Beacon Communities
URL: http://www.julieannsullivan.com/beacon-communities/
Summary
One of the hallmarks of a successful company is a culture of employee engagement. These companies don’t just see employees as workers. Rather, they view every team member as a critical part of the organization’s success. Today’s guest reveals how his company engages and develops team members, and why these efforts have been so successful.
Jeff Baker is the President of Beacon Communities, a Boston-based real estate company. The company website says, “Great housing changes lives and nurtures dreams.” Jeff details how Beacon Communities enhances not only his customers’ lives, but those of his team members as well. They do this through a wide variety of initiatives that have transformed their workplace culture. This episode is packed with practical ideas you can put into practice today to help improve the culture of your organization.
More info about Beacon Communities: Beacon Communities LLC’s team of highly experienced residential real estate professionals develop, own, and manage over 12,000 apartments across 70 communities throughout New England, Pennsylvania, Maryland, and Virginia. They have a proud forty-plus year history of building and managing award-winning residential communities that serve a diverse cross-section of society and make enduring contributions to the cities in towns where they are located.
You’ll discover:
Interview Links & Other Resources
Connect with Beacon Communities on Facebook
Follow Beacon Communities on Twitter
111 Meet 5 New People Every Day - Robert Galinsky
URL: http://www.julieannsullivan.com/robert-galinsky/
Summary
What does it take to become a true success? Money? Fame? Possessions? While those things are valuable, our guest today reminds us that we can never be truly successful or satisfied without one key thing: meaningful relationships.
Robert Galinsky has the unique superpower of meeting new people. He creates the situations and uses those connections to help others reach their potential. In our interview, Robert reveals many different strategies for meeting people. He also explains why we should be bold in asking for help, but not discouraged when the answer is sometimes “no.” Perseverance is key. Robert’s insight on relationships are earned through experience. His lessons on connecting will lift you to a higher level of success in your life.
Robert’s bio: Robert Galinsky is an author, speaking coach, and writer living in New York City. He is involved with TEDx teen, helping teenagers express their ideas to the world. He is also a playwright and the author of Coffee Crazy: 140 AHA! Coffee Moments from the Conference Room, to the Cafe, to the Kitchen.
You’ll discover:
Interview Links & Other Resources
Coffee Crazy by Robert Galinsky
Connect with Robert on Facebook
Connect with Robert on LinkedIn
Life Lessons Through Literacy for Incarcerated Teens
Robert’s articles on The Fresh Toast
Mere Mortals Unite on C-Suite Radio
110 Contributing to a Better Community - Greater Bridgeport Transport
URL: http://www.julieannsullivan.com/greater-bridgeport-transport/
If someone asked you, “What are the most exciting industries?” … public transportation probably wouldn’t come to mind. What if a large city’s bus service could help transform its community through leadership and service? Our guest today shows you how it’s done.
Doug Holcomb serves with Greater Bridgeport Transport, a bus service for Connecticut’s largest city. Doug has been working to increase employee interactions in an effort to improve their overall service. His main goal has been to provide training to increase trust as a gateway to improve interpersonal relationships within the agency. As a result, the trust flows outward to their customers. If you have customers or clients, this episode is packed with helpful tips on developing trust within your team and contributing to your community.
More information about Greater Bridgeport Transit: GBT is a provider of public bus transportation in the Bridgeport, Connecticut region. The agency provides city bus service and special door-to-door service for riders with disabilities. GBT has been in operation for 38 years.. GBT provides nearly 6 million rides every year. The mission of the agency is simple: Contributing to a better community through public transportation.
You’ll discover:
Interview Links & Other Resources
#109 How to Increase Your Energy, Focus and Productivity - Neen James
URL: http://www.julieannsullivan.com/neen-james/
One of the biggest challenges for today’s business leaders is staying focused and productive. Distractions such as social media and email can prevent us from accomplishing our most important goals. Today’s guest is an experienced guide who can help us avoid these landmines.
I’m thrilled to introduce you to Neen James. She’s a smart and sassy business leader who has the energy of the Energizer Bunny. Neen reveals lots of practical productivity strategies you can put into practice today. Her advice applies to everyone who wants to be more successful, from the stay-at-home parent to the CEO. No matter your business, you’ll benefit from Neen’s wisdom and insight on productivity.
Neen’s bio: Neen James is a leadership and attention expert focused on productivity and obsessed with helping leaders get more done so they can create more significant moments in life. She is the kind of speaker who engages, educates and entertains. Neen delivers the real-world solutions and results that apply in your organization, your home and your community. Neen also provides one-on-one consulting on a variety of leadership topics.
You’ll discover:
Interview Links & Other Resources
Folding Time by Neen James
108 Just Be Nice - Josh Jones
URL: http://www.julieannsullivan.com/just-be-nice/
It can be discouraging to think about all the massive problems in the world today. How can one person possibly make a difference? Our guest today reveals an answer you might not expect.
I’m excited to speak with my friend Josh Jones. He believes that the key to massive and extraordinary change exists in the world right now. There are more than enough resources and goodwill to make a huge dent in the problems of today. These affect humans, animals, and the environment every day. What we need is coordinated, collaborative, and concentrated effort. Josh’s goal is to help individuals and organizations make ordinary changes that contribute to extraordinary positive change in the world. He shares how he is doing this through the Just Be Nice Project, and how you can practice these principles too.
Josh’s bio: Josh Reid Jones is the founder of the JBNProject, which aims to move people to an equality of opportunity through three core streams: housing, employment, and mental health. The JBNProject has been designed to amplify good will by utilizing the skills, infrastructure, even geographical location of existing businesses for maximum scale and impact. By bringing together existing businesses with the most effective, transparent, and efficient charitable organizations, the JBNProject drives complete outcomes across housing, employment, and mental health by creating a collaborative environment to deliver lasting change.
You’ll discover:
Interview Links & Other Resources
Follow Josh on Twitter Use hashtag #JBNProject
107 Learning to Set Boundaries - The Pat Iyer Group
URL: http://www.julieannsullivan.com/learning-boundaries/
As a business leader, what type of relationship should you have with your team members? Are they friends with whom you have a warm personal relationship? Or are they employees whom you keep at a distance? How do you learn to set proper boundaries?
Our guest today helps us find some answers. I’m thrilled to be talking with my new friend, Pat Iyer. Pat has a medical background and is also an author, expert witness and coach. For 26 years, she ran a small business that was focused on helping attorneys with cases involving medical issues. When she sold the company in 2015, she had over 200 expert witnesses under contract. In our conversation, Pat shares lessons about business, accountability, and learning to set healthy boundaries in the workplace.
Pat’s bio: Pat Iyer MSN RN LNCC is a medical liability expert, professional speaker, author and coach. She works with healthcare providers who want to reduce risks and improve patient safety. LNCC is the certification granted by the American Association of Legal Nurse Consultants. It is the only legal nurse consulting certification which meets the standards of the American Board of Nursing Specialties. It is awarded to experienced legal nurse consultants who meet a practice requirement and pass a rigorous exam.
In 1989, Pat established Med League Support Services, an independent legal nurse consulting firm. As a result of reviewing thousands of medical records and talking with attorneys about thousands of cases, she developed her expertise in the concepts of medical liability and patient safety: from the labor and delivery to the nursing home, from the emergency department to the ICU, from the outpatient surgery center to the dialysis center, and everywhere in between.
You’ll discover:
Interview Links & Other Resources
PatIyer.com
EditingMyBook.com (Ghostwriting and developmental editing)
PatIyer.com/Shop (Pat’s videos)
106 Becoming a Dynamic Communicator - Jill Schiefelbein
URL: http://www.julieannsullivan.
If you want to be an effective communicator in today’s world, you must do more than just produce content. You must also learn to leverage and repurpose your content in order to reach more people. Our guest today shows us how to do this effectively.
I’m excited to be speaking with the amazing Jill Schiefelbein. She is a fellow colleague from the National Speakers Association and is known as the Dynamic Communicator. Jill helps us see why it’s vital to share your content on various platforms with multiple audiences. You’ll be inspired to take your business and communication to the next level.
Jill’s bio: Jill Schiefelbein is an award-winning entrepreneur, author, and recovering academic. She taught business communication at Arizona State University for eleven years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations increase sales and create consumer advocates. Jill runs the Dynamic Accelerator program, helping solo- and micro-entrepreneurs accelerate business growth. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017.
You’ll discover:
Interview Links & Other Resources
Jill’s articles on Entrepreneur.com