Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!
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Businesses that Care Podcast (formerly Mere Mortals Unite)




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Now displaying: September, 2016
Sep 28, 2016

Empathy, Life Skills, Compassion, Soft Skills

Episode 065 Developing Empathy and Other Life Skills with Bob Burg



I can hardly believe that I have Bob Burg on the show today! We’re talking today about those soft skills that are so difficult to teach. You know what soft skills are, right? It’s those personal attributes that enable someone to interact effectively and harmoniously with other people. Attributes like kindness, compassion, caring, giving, and the main one we are focusing on today - empathy. These skills are hard to teach, but there are ways you can improve them and most of the time, it starts with forgetting about yourself and focusing on other people! See how easy this is gonig to be?

These “soft” skills in life are really essential to maintaining good relationships throughout life, including empathy. Bob is gifted in teaching how to focus on real empathy and helping us be better people. You don’t want to miss this inspiring conversation, so join us!


Bio: Bob Burg is a sought-after speaker at company leadership and sales conferences sharing the platform with everyone from today’s business leaders and broadcast personalities to even a former U.S. President.


Bob is the author of a number of books on sales, marketing and influence, with total book sales of well over a million copies. His book, The Go-Giver, coauthored with John David Mann has sold over half a million copies and it has been translated into 21 languages. It has been released in a new, expanded edition, with a foreword by Huffington Post founder and publisher, Arianna Huffington.


Bob is an advocate, supporter and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve. He is also an unapologetic animal fanatic, and serves on the Board of Trustees of Furry Friends Adoption & Clinic in his town of Jupiter, Florida.

You’ll discover:


  • Bob’s superpower: A well-developed sense of empathy
  • Why empathy is a beneficial skill in business and in personal lives
  • How empathy factors into sales
  • The great need to understand people
  • From Me-focused to Others-focused
  • What trust really is (from Simon Sinek’s book)
  • What people will do when they feel cared for
  • Soft skills that are vitally important
  • The #1 People Skill: a highly developed and authentic interest in the other person
  • Why these skills have become important to companies
  • Bob shares a favorite story about empathy
  • How empathy adds to your business bottom line
  • The Noble Purpose
  • Why we should treat people with kindness, respect, and empathy
  • Empathy—understanding and identifying with how another person feels
  • Pay attention and see deeper behind someone’s words
  • How to practice showing empathy

Interview Links & Other Resources

The Go Giver - Bob Burg

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Recommended Books:

Leading With Noble Purpose by Lisa McLeod

Leaders Eat Last by Simon Sinek

Humans are Underrated by Geoff Colvin


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Sep 21, 2016

Letting Go, Clarity, Focus, Productivity


Episode 064 Letting Go for Clarity and Focus with Joe Calloway



Today’s guest is Joe Calloway, a leadership & performance speaker, author, business workshop leader, keynote speaker, and a consultant on branding and competitive positioning.  He has authored Becoming a Category of One, Be the Best at What Matters Most, Magnetic: The Art of Attracting Business, Work Like You’re Showing Off, and several other top sellers on Amazon and other book publishers.

He has been a coach and speaker for the past 30 years and his client list includes global brands like BMW, IBM, Saks Fifth Avenue, Coca Cola, American Express, newspapers in Sweden, companies in South Africa, and hotels in Great Britain. He speaks on various topics but most frequently on business trends.

The major themes in his motivational talks include “moving on”, “letting go” and forgiveness.


Bio: Joe Calloway is a business author, consultant and speaker who helps top performing individuals and organizations unlock potential and get even better. Joe is the author of 7 business books, including the classic Becoming A Category Of One.


You’ll discover:


  • Joe’s story of …
  • Being the best at what matters most
  • Letting go of distractions
  • Letting go of:  trying to please everybody or trying to make everybody happy
  • Prepare a list of What To Let Go
  • Let go of making things “complicated”
  • Letting go of grudges


Joe Calloway’s list of things to let go:


Let go of the toxic people in your life.

Let go of being envious.

Let go of being late.

Let go of having to be right.

Let go of re-posting without fact-checking.

Let go of not listening.

Let go of negative self-talk.

Let go of trying to impress everyone.

Let go of beating yourself up for past mistakes.

Let go of making the same mistake over and over.

Let go of over-thinking everything.

Let go of making it complicated.

Let go of someone else’s definition of success.

Let go of the need to please everyone. You can’t.

Let go of waiting for someone else to make you happy.

Let go of spending all of your money. Save - even a little.

Let go of saying “yes” to things you don’t want to do.

Let go of hating people who don’t look, sound, or think like you.

Let go of being afraid of new ideas.


Interview Links & Other Resources

Keep It Simple - Joe Calloway

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Sep 14, 2016

Tags: Conflict, Workplace, Crisis, Relationships


Episode 063 Resolving Conflict Like a Superhero - Veronica Sites



Does it seem like everywhere you turn these days, you are faced with conflict? Conflict at home, conflict at work and we even have conflict on social media - it just never ends. Today’s guest is going to introduce us to the 3 P’s of conflict resolution. These 3 simple steps, when done in order, will allow you to resolve the conflict and move on to building productive relationships in your life.


I hope you’re ready for an exciting conversation with my guest, Veronica Sites. Veronica has certifications as a speaker, trainer, and coach by the Zig Ziglar Corporation. She has also spent time as a corporate chaplain and crisis responder. Her newest book is Conflict Resolution Solutions, and includes 57 actionable tips for navigating conflict resolution. Let’s chat with Veronica!


Bio: Veronica specializes in Conflict Resolution, both external and inner conflict. She’s a certified Ziglar Legacy trainer, as well as a responder to mass casualties, disaster relief efforts, and a bereavement expert. Veronica is a highly skilled business coach and speaker with a track record of success and community impact. Her forte is empowering people to activate their untapped potential.


You’ll discover:


  • Veronica’s superpower? “Talking people off the ledge”
  • Why this is a “learnable ability”
  • The reward for her work: peace, joy, and security
  • Reframing thoughts
  • Veronica’s Three P’s: Plan, Prepare, and Perform
  • Reaction vs. Planned Response
  • Her work as a first responder in tragedy and disaster relief
  • Techniques to deal with crisis
  • How to “anchor in the moment”
  • Expectations for ourselves and others
  • Why people “deflect” attention to others
  • Opinions vs. Facts
  • Playing the “trump card”: What this means in crisis and chaos
  • How to navigate conversations
  • Being valued and visible
  • Tips from Veronica’s book:
    • Determine where your conversation is going to go before you have it
    • What lines are you going to draw for yourself when you begin to experience emotional escalation and reaction rather than response?


Interview Links & Other Resources

Conflict Resolution Solutions by Veronica Sites or get it on Amazon

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Sep 7, 2016

Service, Care, Connections, Success, Gratitude

Episode 062 Principles of Service - Warwick Merry



I’m excited to introduce you to my amazing guest, Warwick Merry. Warwick is a host, podcaster, and a professional emcee who lives in Australia and says his superpower is making a fantastic cup of coffee. What?? He goes on to explain that the important thing is NOT the act of making the coffee, but BEING OF SERVICE to others. Warwick springboards from this principle of service for our conversation.

Warwick knows that being of service and having a service mindset can really play a role in your success. He shares some extremely practical advice that you can implement when networking and making connections, which lead to establishing real relationships in your business. Everyone loves to be cared for and to be served, and by simply making care and service a core principle of your life, so many things will change for you. Warwick guides us as we learn how to embrace the mindset of service.


Bio: Warwick Merry is a Master MC and an inspiring professional speaker, renowned for his high-energy presentations and seminars. He has over 30 different audio and video programs and a recently released book titled Get More Inspiration. He’s bass singer, motorcycle rider and poodle daddy, and we hear he makes a mean cup of coffee!

You’ll discover:


  • The benefits in life to being of service
  • Looking after other people—in personal life and business
  • Cultural differences
  • The Care Factor—paying people well will motivate them to do a good job for you
  • Warwick shares personal stories of how being of service pays off with deep connections
  • How to network successfully to form meaningful connections
  • Why your business card NEEDS your photo!
  • Systems, organization, and consistency
  • Warwick’s Get More Goer—inspiration every Monday
  • Daily rituals: focus on gratitude (write down three things)
  • The RAS process: like attracts like
  • How to celebrate success: Warwick’s celebration shopping list
  • Warwick’s podcast: Get More Success show

Interview Links & Other Resources

Get More Success Podcast

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Get the Book: or on Amazon

A Pale Blue Dot - Carl Sagan


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Sep 6, 2016

Julie Ann Sullivan, accountability, peak performance, impression, awareness, clarity,Don Miguel Ruiz, The Four Agreements


Episode 061 Always Do Your Best





This episode of Mere Mortals Unite explores a super power solution contained in the book, The Four Agreements, by Don Miquel Ruiz. The four agreements are simple, not easy and their impact is deep. This episode looks at the agreement, always do your best.   The concept seems so obvious and simple until you get a true understanding of what that means.  It is the action piece for all the agreements to work together.   Knowing when you are doing your best comes from inside, not from other people’s opinions.  If you don’t think you are acting at your peak performance, you’re not.  You're at the top of your game when you find purpose in your actions. Finding what’s worthwhile for everything you do, creates an opportunity to do your best.  The secret is, it changes every moment and that’s an opportunity to succeed in your professional and personal life.  

You’ll discover “the Best”:


  • Flows into everything you do.
  • It’s different every moment
  • The concept is affected by the way you live your life
  • Creates intensity and success
  • Is increased when you find your purpose in any endeavor or activity

Links & Resources


Julie Ann Sullivan on Facebook

Julie Ann Sullivan on LinkedIn

Julie Ann Sullivan on Twitter

Email Julie Ann Sullivan

The Four Agreements - Don Miguel Ruiz

Episode 53 - Be Impeccable With Your Word

Episode 56 - Don't Take Anything Personally

Episode 59 - Don't Make Assumptions

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Sep 1, 2016

Humor, Authenticity, Music, Relationships, Sales


Episode 060: Be Real & Truly Care - Patrick Henry



Relationships thrive on authenticity. Patrick Henry, my guest today on Mere Mortals Unite, shares his story on finding his authenticity. Sometimes it’s right in front of you and you can’t see it. However, a little bit of praise turned Patrick’s life around. He engages his audience with his great talent and care for who he’s entertaining. Patrick believes that people want to buy from, and listen to, people whom they like and trust, and you can only establish trust through authenticity. Take this fun journey with me and learn how you, too, can find your true self.  Everyone who knows you will be glad you did.  

Bio: Patrick Henry is an author, speaker, and SiriusXM radio personality who delivers funny and entertaining speeches that show how to deliver extraordinary customer experiences.


You’ll discover:


  • Why personal relationships don’t exist without authenticity
  • Why you must respect the rules but create your own authentic path
  • A basic rule of sales: uncover the fears and needs of the customer and then solve those needs
  • Why Patrick often writes customized songs for his clients
  • How Patrick stays grounded every day
  • Actionable steps to be more in touch with your own authenticity
  • How to find what works for you and cut away the rest


Interview Links & Other Resources

Follow Patrick Henry on Twitter

Connect with Patrick Henry on Facebook

Lunch Lady Blues

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