Janice Mazzallo has more than 25 years of human resource management experience and joined PeoplesBank in 2005. During her tenure at the bank, she helped plan and implement a culture shift to improve employee engagement, impact on the community and the overall performance of the organization.
Today, its High-Performance Culture has made PeoplesBank the largest community bank in its market and earned it repeated recognition as one of the best employers in the Commonwealth of Massachusetts. The Boston Globe has named PeoplesBank a “Top Place to Work” six times in a row, the Massachusetts Chamber has honored the bank twice as an “Employer of Choice,” and the Boston Business Journal has named the bank a “Top Corporate Charitable Contributor” for ten consecutive years.
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For more information about Janice and PeoplesBank:
Businesses That Care on C-Suite Radio
This podcast is fun, informative and heartfelt. Lou is a wonderful human being who understands that success comes from connections. He shares his idea of S.A.F.E. Learn the importance of the super why, authenticity, the fearless mindset and empathy when creating connections that matter.
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Interview Links & Other Resources
Book: Master the Art of Connection
My guest today is Garry Ridge. He joined WD-40 in 1987 and became its CEO ten years later. WD-40 Company is a global marketing organization dedicated to creating positive lasting memories by developing and selling products that solve problems in workshops, factories and homes around the world.
A native of Australia, Garry is passionate about the learning and empowering organizational culture he has helped establish at the WD-40 Company. His vision and leadership have positively impacted the WD-40 Company in both measurable and immeasurable ways.
Listen for the keys to creating a successful tribe.
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For more information about Dov:
Businesses That Care on C-Suite Radio
Adam Toporek is an internationally-recognized customer experience expert. Adam helps organizations transform their relationships with their customers through better strategy, training, and communication. He is the author of Be Your Customer's Hero and the co-host of the Crack the Customer Code podcast. My favorite statement in this episode is when Adam said, “You’re not responsible for someone else’s emotional state.” We all have enough to take care of in our own lives. Follow Adam as he explains his 3 S’s - Soothe the Psyche, Solve the Screw-up, Set-up the Success.
A great episode and fun!
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Interview Links & Other Resources
Mere Mortals Unite on C-Suite Radio
Sheryl Simmons is Chief Human Resources Officer at Maestro Health, as well as being an industry speaker providing subject matter expertise to HR groups and industries throughout the U.S. She is smart and witty. More importantly she truly cares about each and every individual in Maestro’s workforce and the people they serve. They focus on finding and hiring the best talent – and an amazing percentage of that talent is female. Gender, race, religion, sexual orientation – none of it matters here. If you have rock star-level talent, Sheryl wants you on our team regardless of what bathroom door you choose. She considers it a privilege to change lives every day.
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For more information about Sheryl & Maestro Health:
Businesses That Care on C-Suite Radio
Jeremiah Brown won an Olympic silver medal as a member of the Canadian men’s eight rowing team at the London 2012 Olympic Games. A former commercial banker with a big dream, he is one of few Olympians ever to have started learning his sport only four years before winning a medal at the Olympics. Jeremiah’s story is one of perseverance. His willingness to take a good look at himself and openness to change makes his story one we all can learn from.
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Interview Links & Other Resources
Mere Mortals Unite on C-Suite Radio
My guest today is CEO of FASTSIGNS International, Catherine Monson.
She has been at the helm since 2009. Catherine has been awarded the Bonnie LeVine Award and the FAN of the year award by the International Franchise Association for her contribution to the growth of the business, contributions to her community and promotion of the professional advancement of women. Most recently she was named Top female executive by North Dallas Business Magazine. In her spare time, I say that jokingly, she has appeared on the TV show Undercover Boss, shared her expertise before the U S House of Representatives, sits on several boards, writes for Franchising World Magazine and is a keynote speaker.
On this episode she shares many aspects of how she runs this successful company. What stands out is her transparency. It may shock you, but it works.
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For more information about FASTSIGNS & Catherine:
Businesses That Care on C-Suite Radio
Impressions are important only if you talk to other humans. Are you looking to make a good impression? Want people to listen to you when you speak? Do you need to keep repeating yourself before people understand what you’re saying? Then you want to listen to this special guest, Laura Sicola. Laura has her Ph.D. in educational linguistics and has guest lectured at places like the Wharton School of Business. Laura is super smart, sassy and knows how to make you look good. She definitely has made a great impression on me. Now it’s your turn.
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Interview Links & Other Resources
Mere Mortals Unite on C-Suite Radio
Chuck Runyon was honored by Chief Executive magazine with its inaugural “Leadership” award for his commitment to investing in people and relationships. That made him a perfect guest for this podcast. Specifically noted were Runyon’s efforts to help his employees become not merely more productive workers, but better people. Central to his leadership philosophy is the concept of “ROEI” – the return on emotional investment
Under Runyon’s leadership, Anytime Fitness has earned numerous industry accolades, including the #1 Franchise in the world, according to Entrepreneur magazine, and “One of America’s Most Promising Companies,” according to Forbes. Additionally, Anytime Fitness has been honored as a “Top Franchise for Minorities” and “The Best Place to Work in Minnesota” four years in a row.
You’ll discover:
Five levels of the corporate “hierarchy of needs” for your employees
For more information about Anytime Fitness:
Businesses That Care on C-Suite Radio
Sharon Weinstein is one of two nurses in the world with the designation CSP/FAAN (Fellow of the Academy of Nursing), and the go-to resource for all things related to stress-busting. She’s smart, practical and understands the importance of the word, “NO!”
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For more information about Sharon:
Mere Mortals Unite on C-Suite Radio
Kevin McCarthy started out selling candy on the school bus. Now, decades later, with his own research and lots of learning from others, he has created a very succinct way to live our lives. His passion is for people to live all parts of their lives on-purpose. We have that choice and Kevin tells us how to bring that to fruition. I love how Kevin explained, that businesses that care have to be led by leaders who care. I couldn’t agree more.
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For more information about Kevin:
Businesses That Care on C-Suite Radio
After many life-changing events, including the loss of her son, Pennie left her executive career to teach techniques that will change, heal and empower you to journey through life with spirit, courage and compassion. On today’s episode Pennie shares those secrets with you. We all have tough times
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Interview Links & Other Resources
Mere Mortals Unite on C-Suite Radio
Forbes magazine says that Sheryl O’Loughlin, the former CEO of Clif Bar, is trying to get America to drink herbs. Personally, I am hooked. Rebbl is the best addiction I have ever had. Sheryl is a serial success story who has worked at Kraft, Quaker Oats and doubled revenue at Clif Bar. She created a company called Plum Organics, built it up and then sold it to Campbell’s.
Now as CEO of Rebbl, Sheryl knows you can’t have that kind of success without a great team.
She is here to talk about her creative ways to build a culture that delivers success within and outside the company.
You’ll discover:
For more information about Rebbl:
Rebbl on Instagram
Businesses That Care on C-Suite Radio
Cara Silletto is a millennial who is the best advocate millennials could ever have. On today’s episode though she talks to us about the importance of having a different perspective. People have different backgrounds that shapes who they are and how they act and react. Successful people understand these differences and are open to alternative paths to reach their goals and the goals of their companies.
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Interview Links & Other Resources
Mere Mortals Unite on C-Suite Radio
Evan Hackel says, “Ingagement is a leadership philosophy for those who believe that it is not enough to tell people what to do, but to involve their minds, creativity and even their emotions.”
In this episode, we discover his understanding that sharing a vision is engagement with an E, but to live a vision with all stakeholders is Ingagement with an I. Success is driven by involvement.
You’ll discover:
For more information about Tortal Training:
Businesses That Care on C-Suite Radio
Steve Browne, is the Vice President Director of Human Resources for LaRosa's, Inc. - a regional Pizzeria restaurant chain in the Midwest. Steve took LaRosa’s HR department from just being a place that creates structure to one that knows and cares about each employee.
He started his career there by not making any changes for three months. His style is one in which he understands his workforce is the nexus of their business. Imagine having a pizza delivery driver for 20 YEARS!
Steve is a current member of the National SHRM Board of Directors. Steve also runs a global HR network called the HR Net which reaches 9,500+ HR and business professionals globally each week.
You’ll discover:
For more information about Dov:
Steve’s Personal Blog – Everyday People
Businesses That Care on C-Suite Radio
Tracy Bagli Hooper teaches leaders how to master the art of civility and connection. These professionals don’t wait for others to change. They want to discover their blind spots and take charge of the situations in front of them. After working as a TV news reporter and anchor, Traci created the Confidence Project. Today she shares her superpower of making people feel like they are the most important person in the room. It works for yourself too.
Elevating yourself makes others feel more important too.
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Interview Links & Other Resources
Mere Mortals Unite on C-Suite Radio
On this episode, we talk with Meg Roberts, President of Molly Maid, Inc. It’s her leadership style that really got me. This is her family. She truly wants everyone, including herself to aspire to greatness.
Molly Maid®, is a residential cleaning franchise that cleans more than 1.7 million homes annually. Founded in 1979 and franchising since 1984, there are more than 450 Molly Maid units operating in the United States. In 2015 they were acquired by the Dwyer Group® and is now a part of Neighborly, a community of home service experts with professional home service experts across 13 brands in the U.S.
Meg Roberts was named the president of Molly Maid, Inc. in 2012 and brings superb leadership, team development, management and strategic planning skills to the position. An eight-year veteran of Service Brands International, Meg previously served as vice president of marketing for Molly Maid and Mr. Handyman.
You’ll discover:
For more information about Molly Maid:
Molly Maid on Facebook
Molly Maid on Twitter
Molly Maid on Youtube
Molly Maid on Pinterest
Michael Gravitt has an amazing ability to be aware of his surroundings. It’s a necessity for him, you can learn a lot from this thoughtful conversation.
Michael Gravitt has been legally blind since birth due to a degenerative eye condition called retinitis pigmentosa (or, RP for short). When he was younger he could read computer screens and regular print by simply placing his face in a book, and could see well enough to take photos, see folks up close, and get around without a dog or cane. Now, Michael uses special software on his computer called JAWS and also use voice-over on the iPhone, both allowing me to listen instead of looking at the screen. He has a beautiful guide dog Lola.
Mike is originally from South Boston, Virginia, but have resided in Pittsburgh, Pennsylvania since early 1998. Mike is a manager with Bender Consulting Services works on-site in Bayer Corporation's Communications Technology Group.
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Interview Links & Other Resources
If you want to contact Michael, please contact me at: mailto:julieann@julieannsullivan.com
This episode is only for those companies that want to get better, with executives that continually want to grow. Dr. Gustavo Grodnitzky is a renowned speaker and consultant. His knowledge of how your brain works gives him an edge on creating cultures where people thrive. Learn how social capitalism can create more profit. We chat about growing your company by asking your employees how to get it done. The more you involve them in initiatives, the more buy in you will have.
You’ll discover:
For more information about Gustavo:
Book – Culture Trumps Everything
Jan Spence began her sales career at age 10 selling donuts for summer camp. She then sold vacuum cleaners door-to-door at age 18 and went on to consult with national accounts such as Wal-Mart, Pillsbury and Frito-Lay.
Listen how Jan fulfilled a life-long dream to play women’s professional full-tackle football. It wasn’t her brawn but her kindness that got her a spot.
Through speaking, training and coaching, Jan engages individuals and companies to realize their core values and participate in reaching their goals and this TEDx speaker comes here today to inspire and teach us.
You’ll discover:
Interview Links & Other Resources
This is one of the most enjoyable interviews I have been a part of.
Larry Sutton started out with a traditional rent to own business. Once he sold it he took an early retirement to play golf all the time. After a year, Larry got bored. What he was missing was the interaction with people and watching them grow and growing himself.
He kind of fell into the franchising business. Currently, RNR Tire Express is experiencing organic growth with 24 franchisees operating over 110 locations. Each store averages about $1.6 million in sales annually, with the top 20 hitting nearly $2 million. The brand has grown to $130M since beginning to franchise in 2003.
You’ll discover:
Larry jokes “somebody once told me, if you ever want to be a success, just hire people who are smarter than you, to which he replied, Ma’am, that’s going to be easy, I’m from Oklahoma.”
For more information about RNR Tire Express and Larry Sutton:
RNR Tire Express website
RNR Tire Express on Facebook
Larry Sutton on LinkedIn
Businesses That Care on C-Suite Radio
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Dave Farrow is the two-time Guinness Record holder for greatest memory and the CEO of Farrow Communications. To earn the world record, Farrow recalled the exact order of 59 decks of shuffled playing cards using 'The Farrow Memory Method'. This method was originally invented to combat Farrow’s dyslexia and ADHD and is now a unique memory system backed by a double-blind neuroscience study at McGill University.
This is a very interesting conversation with a real Brainiac. Hold on to your seats as you listen.
You’ll discover:
Interview Links & Other Resources
Gallup, Inc. is a research based, performance-management consulting company. It was founded in 1935 and has been known for its public opinion polls. Gallup now provides research and strategic consulting focusing on employee engagement, talent management and well-being.
Today we have the pleasure of talking with Mike Clarke who is one of the many worldwide consultants for Gallup.
He works with his clients to research their human capital needs and strategically match that with solutions such as the Clifton StrengthsFinder test.
You’ll discover:
For more information about Gallup and Mike Clarke:
Get your State of the American Workplace Report
Andy Molinsky is a professor of organizational behavior and psychology at University in Boston. He is a frequent contributor to Harvard Business Review, Psychology Today, and Inc Magazine. He has authored two popular business books: Global Dexterity and his new book Reach.
Andy shares his superpower of how to successfully get outside of your comfort zone.
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Interview Links & Other Resources