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Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!
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Businesses that Care Podcast (formerly Mere Mortals Unite)
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Mar 27, 2019

Josh Levine is an educator, designer, and best-selling author, but above all, he is on a mission to help organizations design a culture advantage. Josh is on a mission to help organizations design a culture advantage.  He helped create Culture LabX, which are global communities connecting like-minded individuals on the topic of the future of work.   Josh talks about rituals and how he utilizes them to help organizations build not only a great culture but one that is sustaining.

Josh Levine’s new book, Great Mondays: How to Design a Company Culture Employees Love, presents the framework and tools business leaders need to understand, design, and manage their own culture.

 

For more information about Josh:

Great Mondays Website

Great Mondays on Twitter

Great Mondays on Instagram

 

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Mar 20, 2019

Our guest today is Brad Younggren, the Chief Medical Officer of 98point6, a company who delivers on-demand, text-based primary care.  From the battlefield to innovative approaches in primary care, Brad brings decades of experience to this organization.

What is truly different about this organization is how they choose everyone in their company.  Whether you are a software engineer or a physician the process is the same. Your functionality includes being a contributing member of the entire company.  

Their unique practices include bringing all their physicians into the corporate headquarters on a regular basis.  This allows discussions with the marketing team and the core developers so that everyone has a deep understanding of the company’s core values and how to live them.  

 

For more information about Brad and 98point6:

98point6 Website

98point6 on Twitter

Brad on LinkedIn

98point6 on Instagram

 

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Mar 13, 2019

My guest today is Simone Morris.  Bright, articulate and downright nice human, Simone is a thought leader in Diversity and Inclusion and is a coach for returning service members. We talk about how inclusive networking can expand your success and the growth of your business.  Simone understands the difference between the diversity, the noun and inclusion, the verb.

Her new book is called Achievement Unlocked – Strategies to Set Goals and Manifest Them.  As the title explains a goal is great, but manifesting them is better.

 

For more information about Simone:

Simone's Website

Simone on Facebook

Simone on LinkedIn

Simone on Instagram

 

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Mar 6, 2019

The Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 300,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of HR professionals and advancing the practice of human resource management. That is a huge responsibility.  Emily M. Dickens, SHRM’s Chief of Staff shares their Guiding Principles with us and a peek into the future of SHRM.

SHRM Guiding Principles:

  • Bold Purpose
  • Excellence & Accountability
  • Flexibility & Agility
  • Smart & Curious
  • Collaborative Openness

 

For more information about Emily & SHRM:

SHRM's Website

SHRM on Twitter

Emily on LinkedIn

SHRM on Facebook

 

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Feb 27, 2019

Brian Moak is the owner of HEART Certified Auto Care.  HEART stands for Helping Everyone Achieve Reliable Transportation.  His way of doing business has earned him a 99% retention rate. Brian lives by the “two customer” mantra – one that walks through the front door, and one that walks through the back door to clock in.

Their mission statement says it all, “Grow deliberately. Balance ambition with understanding. Revolutionize the norm. Embrace the unexpected. Always look beyond what you see. Never count on a silver bullet. Get involved. Listen to understand and share with transparency. Stay true to who you are. Inspire through integrity. Live your values – they are your foundation. Hold others accountable, and provide the necessary tools to thrive. Continuously adapt. Seek the honesty in hardship and learn from your mistakes. Own your actions. Trade expectations for appreciation. Believe. Lead from your heart.”

 

For more information about Brian and HEART:

HEART Certified Auto Care website

HEART on Facebook

HEART on Twitter

 

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Feb 20, 2019

Sheila Anderson is an image and impression management expert.  Sheila is driven to empower corporate professionals across the globe on strategic visibility. Her exceptional talent benefits executives and notables at any level, polishing all facets of their personal brand. Through her own personal experience, Sheila Anderson was drawn to the influence of impression management.

As a Certified Universal Style System Consultant, through Alyce Parson, Sheila has successfully cultivated her own unique style. She is the author of I.C.U., The Comprehensive Guide to Breathing Life Back Into Your Personal Brand.

 

For more information about Sheila Anderson:

Sheila Anderson's Website
Sheila on Twitter
Sheila on LinkedIn
Sheila on Instagram

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Feb 13, 2019

My guest today is Dom Perry, Vice President of PeopleWorks for Chili’s Grill & Bar. From talent acquisition to team member engagement, Dom leads the way to put their people first and foster a culture of family to over 60,000 team members.  

Dom came up through the ranks starting as a Senior Training Specialist for the Parent company, Brinker International.  As he rose through the company his passion for acquiring and training Chiliheads, as they’re known, was apparent, which led to his current position.  

I am eager to learn his secrets in keeping employees engaged in an industry that normally sees tremendous turnover.  



For more information about Chili’s Grill & Bar:

Chili's Website

Chili's on Twitter

Chili's on Instagram


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Feb 6, 2019

Eddie Turner is known as The Leadership Excelerator™, and has been described as “The Consummate Friendly Professional.” I couldn’t agree more.

I wanted to have Eddie as my guest today to talk about a skill he has that I think has been forgotten in the corporate world, the art of facilitation.

I thought this would be a good time to talk about this and remind you that conversations like this assist teams to work together at a higher level.  From a culture standpoint, the positive benefits are many including higher engagement.

Eddie discusses the process of facilitation and it’s benefits of PACE:

  • Presence
  • Assessment
  • Communication, Control, Consistency
  • Engagement



For more information about Eddie:

Eddie Turner's Website

Eddie on LinkedIn

Eddie on Twitter

Eddie on Youtube

140 Simple Messages to Guide Emerging Leaders on Amazon



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Jan 30, 2019

Lee Caraher is the CEO of Double Forte PR & Digital Marketing.  As an acclaimed communication strategist, she’s known for her practical solutions to big problems.

Lee has a reputation for building cohesive, high producing teams who have fun together at the same time. She is a straight talker who doesn't hold too many punches, although she does her best to be pleasant about it. Her big laugh and sense of humor have gotten her out of a lot of trouble.  

Her latest book, The Boomerang Principle is about how to inspire lifetime loyalty from your employees.  That concept is not only about their time with your company. That alone makes her a perfect fit for this podcast.  


For more information about Double Forte and Lee Caraher:

Double Forte Website

Lee Caraher Website

Lee Caraher on LinkedIn

Lee Caraher on Twitter


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Jan 23, 2019

The Wall Street Journal ranks Daniel Goleman as one of the 10 most influential business thinkers.  His 1998 article, What Makes a Leader? remains one of the two most requested reprint in the history of Harvard Business Review.  In 2012, Daniel, wrote the #1 Bestseller, Emotional Intelligence. It introduced a whole new way to look at relationships and leadership.

Daniel’s newest creation, along with some of his bright and gifted friends, is the Building Blocks of Emotional Intelligence.  These 12 primers are evidenced-based competencies for a unique type of leadership.

 

For more information about Daniel:

Daniel's Website

Daniel on Twitter

Daniel on LinkedIn

Daniel on Facebook

Emotional Intelligence Coaching Certification

Apply and receive Free Book

Building Blocks of Emotional Intelligence

 

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Jan 16, 2019

Meet Traci Fenton, President of WorldBlu.  Her philosophy for leaders is to live, lead and work in freedom instead of fear and control in the workplace.  Traci has developed the Freedom At Work method to assist companies to create a more adaptable, productive and award winning culture.  From Forbes to NPR she has made her presence known. She actually received an award for outstanding results in shaping the world.  Now she is on Businesses that Care sharing her entire method framework.


For more information about Traci:

WorldBlu Website

Traci on Twitter

WorldBlu on Twitter

 

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Jan 9, 2019

CONRIC PR & Marketing provides companies with comprehensive marketing support.  The company is very community-minded and believes in service above self. Over the past 5-years they have donated $500,000 in services and dollars back to the community they serve.  Listen to how Connie and her team listen and stay aware of themselves and the world around them.


For more information about Conric and Connie:

Conric's website

Conric on Twitter

Connie on Twitter

 

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Jan 2, 2019

My guest is, Melissa Agnes.  Her brain is always finding ways to mitigate an issue.  She understands that to build brand invincibility you must be crisis ready.  She is a leading authority on crisis preparedness, reputation management and brand protection. The whole concept of being crisis ready is cultural. A culture that puts people above process and bottom line, that trains employees on how to proactively build trust, identify and assess real-time risk, and respond in a way that increases credibility in and brand equity for the organization.


For more information about Melissa:

Melissa's Website

Melissa on LinkedIn

Melissa on Twitter

Melissa on Youtube

Melissa's book on being Crisis Ready

 

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Dec 26, 2018

Welcome to our special series on Diversity and Inclusion.  It isn’t my area of expertise, but obviously a very important topic in the world of business culture.  I gathered 6 experts to close out 2018 to share their perspectives. This is part 6.

My expert guest today is, Tony Chatman.  Tony is a recognized thought leader in the area of human relationships.  His focus is helping others understand the fundamental differences in how people think and act and then how to interact accordingly.  Tony has worked with hundreds of corporations and government agencies including the U.S. Secret Service, Chase Bank & Estee Lauder. That’s pretty diverse right there.  


For more information about Tony:

Tony's Website

Tony on LinkedIn

Tony on Twitter

Tony on Facebook

Project Implicit - Social Attitudes

Dec 19, 2018

Welcome to our special series on Diversity and Inclusion.  It isn’t my area of expertise, but obviously a very important topic in the world of business culture.  I gathered 6 experts to close out 2018 to share their perspectives. This is part 5.

My expert guest today is, Tracy Brown.  Tracy Brown is a nationally recognized expert and author whose clients rely on her advice about leadership development, diversity strategy and employee engagement. Her company, has provided training to more than 450,000 people and has been recognized twice for Innovation in Diversity Training by the Celebrate Diversity Awards sponsored by Ernst & Young.

 

You’ll discover how to shift the diversity and inclusion conversation from politics and personality to results and relationships


Diversity and Inclusion Part 1 with Jess Pettitt - https://julieannsullivan.com/jessica-pettitt/

Diversity and Inclusion Part 2 with Corey Kupfer - https://julieannsullivan.com/corey-kupfer/

Diversity and Inclusion Part 3 with Dr. Helen Turnbull - https://julieannsullivan.com/helen-turnbull/

Diversity and Inclusion Part 4 with Glen Guyton - https://julieannsullivan.com/glen-guyton/

 

For more information about Tracy:

 

Tracy’s website

Tracy on Twitter

Tracy on LinkedIn

 

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Dec 12, 2018

Welcome to our special series on Diversity and Inclusion.  It isn’t my area of expertise, but obviously a very important topic in the world of business culture.  I gathered 6 experts to close out 2018 to share their perspectives. This is part 4.

My expert guest today is, Glen Guyton.  Glen believes in cultural competency. The world would be a more positive and powerful place if we were all even a bit more culturally competent.  Glen’s expertise in understanding culture has taken him from to being a nerdy kid growing up in the suburbs of Houston, Texas to becoming an Air Force Officer, teaching middle school, to leading a national non-profit religious organization. With that kind of diverse background, Glen is a great addition to this series

 

Diversity and Inclusion Part 1 with Jess Pettitt - https://julieannsullivan.com/jessica-pettitt/

Diversity and Inclusion Part 2 with Corey Kupfer - https://julieannsullivan.com/corey-kupfer/

Diversity and Inclusion Part 3 with Dr. Helen Turnbull - https://julieannsullivan.com/helen-turnbull/

 

For more information about Glen:

 

Glen's Website

Glen on Twitter

 

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Dec 5, 2018

Welcome to our special series on Diversity and Inclusion.  It isn’t my area of expertise, but obviously a very important topic in the world of business culture.  I gathered 6 experts to close out 2018 to share their perspectives. This is part 3.

Dr. Turnbull is a world recognized thought leader in global inclusion and diversity. Her Ph.D. dissertation research was on stereotype threat, assimilation and internalized oppression across cultures. She is the author of three online psycho-metric assessment tools on unconscious bias and inclusion. In addition to her Ph.D., she has two Masters degrees, one in organizational behavior and one in mental health counseling.  She has spoken all over the world to companies like Lockheed Martin and Wells Fargo.

 

Diversity and Inclusion Part 1 with Jess Pettitt - https://julieannsullivan.com/jessica-pettitt/

Diversity and Inclusion Part 2 with Corey Kupfer - https://julieannsullivan.com/corey-kupfer/

 

For more information about Helen:

Helen’s Website

Helen’s Human Facet Website

Helen on Twitter

Helen on LinkedIn

Helen on Facebook

 

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Nov 28, 2018

Welcome to our special series on Diversity and Inclusion.  It isn’t my area of expertise, but obviously a very important topic in the world of business culture.  I gathered 6 experts to close out 2018 to share their perspectives. This is part 2.

Today’s expert guest is Corey Kupfer, attorney, dealmaker, serial entrepreneur and author of Authentic Conversations about Race.  Corey has more than 30 years of professional negotiating experience as a successful entrepreneur and attorney. I believe in changing the world one person at a time, so I was attracted to Corey’s philosophies because he says he wants to create world community one conversation at a time.  

 

Diversity and Inclusion Part 1 with Jess Pettitt - https://julieannsullivan.com/jessica-pettitt/

 

For more information about Corey:

 

Corey's website

Corey on LInkedIn

Corey on Twitter

Corey on Facebook

 

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Nov 21, 2018

Welcome to our special series on Diversity and Inclusion.  It isn’t my area of expertise, but obviously a very important topic in the world of business culture.  I gathered 6 experts to close out 2018 to share their perspectives. This is part 1.

My expert guest today is Jessica Pettitt and I love that her website says she isn’t your typical diversity speaker.  I know Jess and she isn’t your typical anything, which is one of the many reasons I love her. This is her second appearance on my podcast.  She is super bright, super funny, and really strives to make sure everyone realizes they are Good Enough Now. One of my favorite analogies she uses is how to imagine ourselves as a draft document.  We all need editing.



For more information about Jess:

 

Jess's website

Connect on Twitter

Connect on LinkedIn

Connect on Facebook



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Nov 14, 2018

Our guest today is Tim Tobin, Vice President of Franchisee Onboarding and Learning at Choice Hotels International.  He’s also the Dean of Choice University. He will talk to us about how learning processes have changed over time.

Tim and Choice Hotels are well aware of the unique differential between learners. So, they have built a comprehensive approach in Choice University.  The approach is to meet each learner where they are. He found the biggest challenges are time and where to start. Their system incorporates those challenges and the solution is learning maps.  This gives people the opportunity to be given the first step to take and allows them to study what they don’t’ know and not have to spend the time with what they already know.

Tim has learned about humility and that asking questions is a sign of wisdom, not weakness.  A great lesson for everyone.


For more information about Tim and Choice Hotels:

Choice Hotels Website

Choice Hotels on Twitter

Tobin Leadership Website

Tim's Book - Your Leadership Story

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Nov 7, 2018

Our guest today is Bob Kelleher.  I call him the granddaddy of employee engagement since his website is EmployeeEngagement.com.  Bob is also the founder and president of The Employee Engagement Group, a global survey, products, and consulting firm working with leadership teams to enhance their leadership and employee engagement effectiveness.

 

Bob talks about the importance of engaging the whole person and its benefit of discretionary effort.  Find out why your employees need to know where the business is going, how your business is doing and how your employees contribute to those goals.  

 

For more information about Bob & The Employee Engagement Group (EEG):

EEG Website

Bob on Twitter

Bob on LinkedIn

EEG on Facebook

Oct 31, 2018

Serving more than 11,000 customers and one million employees, BambooHR is the leading software provider powering the strategic evolution of HR in small and medium businesses.  Today our guest is Ben Peterson, BambooHR’s CEO. He is well aware that a great culture is really hard, but the benefits are really positive. He understands that his workforce wants autonomy and is very strategic in how he cares for them as whole beings while making sure all actions fit within the company’s goal.  At BambooHR, the focus is on solving problems while having fun.

Learn about their paid paid vacation and how they teach each team member to have financial stability.  Just two of the great perks included in their benefits package. BambooHR truly cares about what’s going on outside and inside of their organization.  The results are simply amazing.

 

For more information about BambooHR:

BambooHR on Facebook

BambooHR on Twitter

BambooHR on LinkedIn

BambooHR on Instagram

 

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Oct 24, 2018

My guest today is Lior Arussy, CEO of Strativity.  Strativity Group, Inc. is a global customer experience and culture design and transformation firm that cultivates purposeful relationships between organizations and their stakeholders.  The people at Strativity are united by passion and guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers.

More importantly, Strativity has a culture where the workforce knows, they have their back by not compromising their corporate values.  Integrity runs rampant here.

Find out about Strativity’s unique budget for charitable contributions that connects colleagues while enriching the lives of those outside their walls.  

 

For more information about Lior:

Strativity Website

Lior Arussy Website

Strativity on Twitter

Lior on Twitter

Next is Now on Amazon


Businesses That Care on C-Suite Radio

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Oct 17, 2018

My guest today is Karen Kennedy.  She is the CEO of Insights to Growth and a Certified Partner for The Predictive Index. Karen’s corporate career spanned 25 years between Compaq, Hewlett-Packard and Dun & Bradstreet, leading sales teams with quotas up to $6.2 BILLION! CEOs call Karen when they need help optimizing their workforce.  She is going to talk to us today about the importance of understanding who and “what” is needed, to get the right person in the right seat at the right time.

 

For more information about Insights to Growth and Karen:

Insights to Growth Website

Insights to Growth on Facebook

Insights to Growth on Twitter

Karen on LinkedIn


Businesses That Care on C-Suite Radio

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Oct 10, 2018

In 2004 Dominic and Claire Taddei set-up Clear Mortgage Solutions (CMS) creating what is, today, one of Scotland’s leading mortgage and protection brokers. In 2016 they sought an equally motivated and ambitious partner to match their rapid growth and made the strategic decision to enter into a joint venture with Mortgage Advice Bureau (MAB).

 

By building on their attentiveness towards the development of people, they are able to support clients through one of the most significant purchases in their lifetime.

There are a few specific areas of focus that are lived throughout this company every day.  They make growth inevitable. Firstly, all advisers go through a 13-week training program, something unique in this industry. Secondly, we position culture and staff development at the forefront of our growth plans. Thirdly, our social and charity committee is focused on regular employee engagement - where we participate in sport, dinners and charity events. Lastly, we put a big focus on transparent internal communications to ensure all staff are engaged.

 

You’ll discover the values of MAB:

 

  • No stone unturned
  • Never give up
  • Embrace the challenge of change
  • Striving for perfection in everything we do
  • Enjoy the journey

 

For more information about MAB and Dominic Taddei:

Mortgage Advice Bureau Website

Mortgage Advice Bureau on Twitter                                                                                                                                                     


Businesses That Care on C-Suite Radio

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