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Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!
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Now displaying: Page 1
Jun 28, 2017

104 Engagement Through Employee Recognition - Terryberry

URL: http://www.julieannsullivan.com/engagement-through-recognition/

 

What do people really want from their jobs? We all want a paycheck, but we also crave recognition for our accomplishments. We all want to feel valued and affirmed. Our guest today shows how one company excels at recognizing employees and creating a great workplace culture.

I’m excited to bring you this interview with Mike Byam. He is the Managing Partner and a 4th generation team member of Terryberry, a family-owned business. Next year, in 2018, Terryberry will celebrate its 100th year in business. You don’t reach that without creating a great workplace culture. Terryberry is in the business of employee recognition, but today we are going to talk about what they do in-house to give what I say are the two most important feelings any human can have: being acknowledged and having value. In 2016 Terryberry was named one of the Best and Brightest companies to work for in the nation. After listening to this episode, you’ll see why. 

Terryberry is helping their employees to achieve their best potential.  The research shows that employee recognition is the #1 driver of engagement. Employee recognition is much more than perks or gifts at Terryberry. It's about being present, listening, and genuinely appreciating people for who they are and what they bring to the team.

Exposure to this culture begins even before an employee's first day. Upon acceptance of an offer, employees receive a welcome kit including a guidebook with information about "what to expect" and a "Welcome Aboard Questionnaire." The questionnaire asks employees about what kind of recognition is meaningful to them, and about favorite drinks, snacks and restaurants for managers to use to personalize the recognition they receive.

New employees are inducted into Give a WOW, our social media-style recognition program, where they receive welcome messages from peers and leaders. From the very start of their employment, all employees are encouraged to recognize others in the organization whenever they see someone demonstrating Terryberry's core values in an exceptional way.

 

You’ll discover:

  • A unique idea used at Terryberry to create a better workplace culture.
  • Ideas for engaging Millennials through workplace recognition.
  • Why two important parts of fostering recognition are the leadership, and connecting with people offline.
  • A description of the in-house platform Terryberry uses for recognition.
  • Why employees often invite their family and friends to join the team.
  • Outcomes and benefits from adding on another product to their employee engagement strategy.
  • The first steps for a business that wants to do better at employee recognition.

 

Interview Links & Other Resources

Terryberry.com

Follow Terryberry on Twitter

Terryberry’s philosophy of employee recognition (video)
Businesses That Care on C-Suite Radio

iTunes - Subscribe, Rate and Review

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