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Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!
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Sep 28, 2016

Empathy, Life Skills, Compassion, Soft Skills

Episode 065 Developing Empathy and Other Life Skills with Bob Burg

URL: http://www.julieannsullivan.com/clarity-focus-joe-calloway/

 

I can hardly believe that I have Bob Burg on the show today! We’re talking today about those soft skills that are so difficult to teach. You know what soft skills are, right? It’s those personal attributes that enable someone to interact effectively and harmoniously with other people. Attributes like kindness, compassion, caring, giving, and the main one we are focusing on today - empathy. These skills are hard to teach, but there are ways you can improve them and most of the time, it starts with forgetting about yourself and focusing on other people! See how easy this is gonig to be?

These “soft” skills in life are really essential to maintaining good relationships throughout life, including empathy. Bob is gifted in teaching how to focus on real empathy and helping us be better people. You don’t want to miss this inspiring conversation, so join us!

 

Bio: Bob Burg is a sought-after speaker at company leadership and sales conferences sharing the platform with everyone from today’s business leaders and broadcast personalities to even a former U.S. President.

 

Bob is the author of a number of books on sales, marketing and influence, with total book sales of well over a million copies. His book, The Go-Giver, coauthored with John David Mann has sold over half a million copies and it has been translated into 21 languages. It has been released in a new, expanded edition, with a foreword by Huffington Post founder and publisher, Arianna Huffington.

 

Bob is an advocate, supporter and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve. He is also an unapologetic animal fanatic, and serves on the Board of Trustees of Furry Friends Adoption & Clinic in his town of Jupiter, Florida.


You’ll discover:

 

  • Bob’s superpower: A well-developed sense of empathy
  • Why empathy is a beneficial skill in business and in personal lives
  • How empathy factors into sales
  • The great need to understand people
  • From Me-focused to Others-focused
  • What trust really is (from Simon Sinek’s book)
  • What people will do when they feel cared for
  • Soft skills that are vitally important
  • The #1 People Skill: a highly developed and authentic interest in the other person
  • Why these skills have become important to companies
  • Bob shares a favorite story about empathy
  • How empathy adds to your business bottom line
  • The Noble Purpose
  • Why we should treat people with kindness, respect, and empathy
  • Empathy—understanding and identifying with how another person feels
  • Pay attention and see deeper behind someone’s words
  • How to practice showing empathy


Interview Links & Other Resources

 

www.TheGoGiver.com

The Go Giver - Bob Burg

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Recommended Books:

Leading With Noble Purpose by Lisa McLeod

Leaders Eat Last by Simon Sinek

Humans are Underrated by Geoff Colvin

 

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