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Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!
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Now displaying: 2017
Jul 5, 2017

105 Creating a Culture of Trust - TiER1

URL:  http://www.julieannsullivan.com/creating-trust/


Summary

What is the measure of a great company? Is it profits? Size? The number of worldwide locations? While all of those can be significant, one measure of a great company is the level of trust within the organization.

Today I’m speaking with Greg Harmeyer, CEO of TiER1 Performance. TiER1 is an award-winning business that works with organizations on their strategic evolution, talent development, and change. In other words, they’re all about creating value. I first heard about TiER1’s innovative ideas as Lead Judge for the Engaging Pittsburgh awards. I also had the opportunity to hear one of their trainers speak on a subject that is vital in my speaking business as well: strategic change. On this episode, you’ll hear Greg’s innovative ideas for taking your organization to the next level by creating a culture of trust and engagement.

Greg’s bio: Now in his 15th year of business, Greg leads TiER1 Performance in crafting and delivering engaging, people-centered business solutions that help great companies achieve lasting results. TiER1 is a high-touch boutique consulting firm working to improve the performance of organizations through the performance of people to build a better world. A one-stop-shop for performance, TiER1 combines the talents of creative, technology, communications, learning, change management, and project management consultants to design and deliver innovative, people-centric solutions. The company’s clients include Procter & Gamble, FedEx, PPG, Macy's, Harley Davidson, Delta Airlines and over 200 other marquee organizations.

 

You’ll discover:

  • How Greg increases employee engagement at TiER1.
  • The first step to building trust within your organization.
  • The benefits of having an employee-owned company.
  • Why “work-life balance” is an oxymoron.
  • The processes Greg uses to build trust and connectivity in the company.
  • The benefits of developing a culture of trust and openness.
  • Greg’s advice for those starting a new business.
  • Why companies should view employees as clients.

 

Interview Links & Other Resources

TiER1Performance.com
Follow TiER1 on Twitter

Businesses That Care on C-Suite Radio

iTunes - Subscribe, Rate and Review

Jun 28, 2017

104 Engagement Through Employee Recognition - Terryberry

URL: http://www.julieannsullivan.com/engagement-through-recognition/

 

What do people really want from their jobs? We all want a paycheck, but we also crave recognition for our accomplishments. We all want to feel valued and affirmed. Our guest today shows how one company excels at recognizing employees and creating a great workplace culture.

I’m excited to bring you this interview with Mike Byam. He is the Managing Partner and a 4th generation team member of Terryberry, a family-owned business. Next year, in 2018, Terryberry will celebrate its 100th year in business. You don’t reach that without creating a great workplace culture. Terryberry is in the business of employee recognition, but today we are going to talk about what they do in-house to give what I say are the two most important feelings any human can have: being acknowledged and having value. In 2016 Terryberry was named one of the Best and Brightest companies to work for in the nation. After listening to this episode, you’ll see why. 

Terryberry is helping their employees to achieve their best potential.  The research shows that employee recognition is the #1 driver of engagement. Employee recognition is much more than perks or gifts at Terryberry. It's about being present, listening, and genuinely appreciating people for who they are and what they bring to the team.

Exposure to this culture begins even before an employee's first day. Upon acceptance of an offer, employees receive a welcome kit including a guidebook with information about "what to expect" and a "Welcome Aboard Questionnaire." The questionnaire asks employees about what kind of recognition is meaningful to them, and about favorite drinks, snacks and restaurants for managers to use to personalize the recognition they receive.

New employees are inducted into Give a WOW, our social media-style recognition program, where they receive welcome messages from peers and leaders. From the very start of their employment, all employees are encouraged to recognize others in the organization whenever they see someone demonstrating Terryberry's core values in an exceptional way.

 

You’ll discover:

  • A unique idea used at Terryberry to create a better workplace culture.
  • Ideas for engaging Millennials through workplace recognition.
  • Why two important parts of fostering recognition are the leadership, and connecting with people offline.
  • A description of the in-house platform Terryberry uses for recognition.
  • Why employees often invite their family and friends to join the team.
  • Outcomes and benefits from adding on another product to their employee engagement strategy.
  • The first steps for a business that wants to do better at employee recognition.

 

Interview Links & Other Resources

Terryberry.com

Follow Terryberry on Twitter

Terryberry’s philosophy of employee recognition (video)
Businesses That Care on C-Suite Radio

iTunes - Subscribe, Rate and Review

Jun 21, 2017

103 Navigating the Game of Life - Mo Gawdat

URL:  http://www.julieannsullivan.com/solve-for-happy/

 

How can happiness arise from a devastating loss? Is it possible to choose happiness over despair? What can we learn about life from video games? These may seem like unrelated questions, but today’s guest brings them together in a fascinating discussion.

I’m thrilled to share my interview with Mo Gawdat, the Chief Business Officer at Google’s [X]. This is an elite team of engineers who make up Google’s futurist “dream factory.” At the early age of eight, Mo decided to focus on a topic of interest each year and learn as much as possible. This incredible habit lead to some life-changing discoveries. I found his new book, Solve for Happy, to be a wonderful mixture of engineering genius and a huge empathetic heart. You’ll see this unique mix in our interview.

Mo’s bio: In the past ten years, Mo has made happiness his primary topic of research, diving deeply into literature and conversing on the topic with thousands of people in more than a hundred countries. He is also a serial entrepreneur who has co-founded more than twenty businesses. He speaks Arabic, English, and German. In 2014, motivated by the tragic loss of his son, Ali, Mo began pouring his findings into his first book, titled Solve for Happy.

 

You’ll discover:

  • Why Mo describes his superpower as “navigation.”
  • The tragic story of losing his son, and how it has changed his life.
  • How to look at life as a game, and strategies for navigating the hard parts.
  • Concepts to be better navigators in life.
  • How to reframe your emotions by reframing your thoughts.
  • Three types of thoughts happening in our heads.

 

Interview Links & Other Resources

SolveForHappy.com

Solve for Happy by Mo Gawdat

Mo’s interview with Lewis Howes
Mo’s interview with the Free Library of Philadelphia

Follow Mo on Twitter (use hashtags #10MillionHappy and #SolveForHappy to tweet about Mo and the book)

Connect with Mo on LinkedIn

Connect with Mo on Facebook

Mere Mortals Unite on C-Suite Radio

iTunes - Subscribe, Rate and Review

Jun 14, 2017

102 Developing Company Culture - Professional Movers

URL:  http://www.julieannsullivan.com/developing-company-culture/

 

Great business leaders are found everywhere--office buildings, warehouses, stages and concert halls. Today you’ll hear from a leader in an industry you might not expect: professional moving.

I’m happy to bring you this interview with Andrew Androff of Professional Movers. What intrigued me about his company is that his management team all began as movers. For Andrew, although a college education is supported, those that have vested their time and grown within the company, possess the qualities to become leaders too. Professional Movers has created a culture that has been voted the Best Moving Service for five consecutive years by their community. Their Company Manifesto acts as their Culture Compass. Let’s find out how he does that.

More about Professional Movers: Professional Movers is a Residential and Office Moving Company that does things so positively different, they forever alter a customer’s expectations for the better. Since 1978, they have redefined the moving industry by creating a company-wide culture that values a compassionate connection with their customers. they take the time to understand their customers’ needs and provide solutions that saves money, relieves their stress, and transforms their perception of what to expect from a professional moving company.

More from Andrew about how Professional Movers developed its company manifesto: We invited our Team Members to put their individual fingerprint on the development of our Company Manifesto. We began by providing each with a document that explained what a company manifesto was and provided examples of other really emotionally positive company manifestos done well. We then provided a questionnaire that asked them specific questions about their role in the company.

We placed a manifesto box in our office and asked the team members to anonymously submit their completed questionnaires. We then utilized their answers to develop our company manifesto. We had the company manifesto printed into a really large design board and mounted it on our office wall for all to see. The Company Manifesto acts as our Culture compass. It reminds us of the fabric of our organization and the direction and goals we are collectively working towards.

You’ll discover:

  • Why a company manifesto is important, and how team members helped develop it.
  • How the company is positively impacting the public’s view of their whole industry.
  • Practical ways they address a customer’s pain points.
  • Why they view their work as a “craft.”
  • Specific things they do that other movers don’t do.
  • Practical ideas Andrew uses to engage employees and develop their company culture.
  • How a simple reminder on the back wall of each truck reminds movers how they can make a difference.
  • How the company’s leaders spot positive attributes of each team member and help develop their leadership.
  • Why their different way of doing business has benefited the company.

 

Interview Links & Other Resources 

ProfessionalMovers.com

Follow Professional Movers on Twitter

Businesses That Care on C-Suite Radio

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Jun 7, 2017

101 The Power of Storytelling - Kelly Swanson

URL:  http://www.julieannsullivan.com/storytelling-kelly-swanson/ 

 

We usually think of storytelling as a skill reserved for movies, fairy tales, and novels. What if you could harness the amazing power of stories to better connect with your audience or customers? Today's guest shows us how.

I'm excited to bring you this interview with Kelly Swanson, an expert storyteller and comedian. Kelly not only knows how to tell a great story. She also understands why stories work and can help you improve your storytelling as well. You’ll learn a number of practical tips that will take your influence and engagement to the next level.

Kelly’s bio: Kelly Swanson is an award-winning storyteller, motivational speaker, comedian and author of The Gutsy Girl’s Pocket Guide to Public Speaking Kindle series and Who Hijacked My Fairy Tale?: How to Hang on to Humor When Life Doesn’t Go The Way You Planned. She’s also the creator of Prides Hollow and the wacky cast of Southern characters who show up when you least expect them.


Kelly has won awards for her storytelling from the Film Advisory Board of Hollywood and the National Parenting Publications Association. She was a featured entertainer for Holland America Cruise Lines and has been coined one of North Carolina’s funniest women.


She delivers funny, motivating programs on how to master the art of connection and engagement through the power of story. Woven into her powerful content on how you can craft your words to have more impact is her delightfully wacky and moving personal story of finding out how being the weird kid would turn out to be her greatest gift and biggest asset in business.

 

You’ll discover:

  • Why we are all salespeople (and what that means).
  • The biggest element of stories that people leave out.
  • What “wound marketing” means and how you can use it.
  • The biggest emotional need that people have.
  • The three stories we should be telling.
  • Several experiences where Kelly’s stories made a difference for her business and for her audience.
  • Why you should make your stories as short as possible.
  • Practical tips that can make your stories better.
  • Why the audience must feel that you genuinely care about them.

 

Interview Links & Other Resources

KellySwanson.net

StoryImpactAcademy.com

Connect with Kelly on LinkedIn

Connect with Kelly on Facebook

Follow Kelly on Twitter

8 Women Dream

Who Hijacked My Fairy Tale? by Kelly Swanson

Mere Mortals Unite on C-Suite Radio

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May 31, 2017

100 The Leadership Gap - Lolly Daskal

URL: http://www.julieannsullivan.com/leadership-gap/

 

What is true leadership all about? Does it mean you’re just calling the shots and making all the decisions, or it is something much more important and meaningful? Our guest today has the answer.

I’m honored to share my interview with Lolly Daskal, someone I have been following for years. Lolly is one of the most highly regarded thought leaders in business today. She has enthused audiences around the world with her innovative perspective and challenges of conventional wisdom. I love her ability to be honest and thought-provoking, and she brings those qualities to our interview. Today Lolly and I will discuss some great ideas to increase employee engagement and create a more desirable workplace. You will instantly grow your leadership after hearing our practical advice for creating an enhanced workplace culture. 

Lolly’s bio: Lolly Daskal is one of the most sought-after executive leadership coaches in the world. Her extensive cross-cultural expertise spans fourteen countries, six languages and hundreds of companies.  As founder and CEO of Lead From Within, her proprietary leadership program is engineered to be a catalyst for leaders who want to enhance performance and make a meaningful difference in their companies, their lives, and the world. Based on a mix of modern philosophy, science, and nearly thirty years coaching top executives, Lolly’s perspective on leadership continues to break new ground and produce exceptional results.


Of her many awards and accolades, Lolly Daskal was designated a Top-50 Leadership and Management Experts by Inc. magazine. Her writing has appeared in HBR, Inc.com, Fast Company (Ask The Expert), Huffington Post, Psychology Today, and others.

You’ll discover:

  • The simplest and most important way to show appreciation to an employee.
  • A fascinating story detailing how Lolly established a yoga center at a business, and the impact it had on team members.
  • The importance of celebrating continually, not just at the end of a project.
  • How distractions can help you be more focused and creative.
  • Why titles don’t have anything to do with leadership.
  • Why leaders must be truth-tellers.
  • If we give ourselves time to connect, we find we have so much in common.

 

Interview Links & Other Resources

LollyDaskal.com

The Leadership Gap by Lolly Daskal
Follow Lolly on Twitter

Businesses That Care on C-Suite Radio

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May 24, 2017

099 Show Up as the Star You Are - Jess Todtfeld

URL: http://www.julieannsullivan.com/show-up-as-the-star-you-are/

 

Are you coasting through life on autopilot? Do you feel overwhelmed by too many things to do? Could you use a change of perspective? If you answered “yes” to any of these questions, our guest today will help you get out of a rut and create space in your life to truly “show up” as the star you are.

I’m happy to bring you this interview with Jess Todtfeld, who is a media expert and former TV producer. He holds the Guinness World Record for being interviewed the most times in 24 hours (112 interviews on different radio stations). This is a very fun interview that will inspire and motivate you to become your best self and maximize your potential.

Jess’s bio: Jess Todtfeld helps people who want to ... GET more media interviews, ACE more media interviews ... and CONVERT interviews into sales. His work helps create the space to “show up” in your life and create jumps in your confidence by eliminating the unknown and showing you possibilities...many you didn't even know were there.

 

You’ll discover:

  • What it means to create the space to “show up” in your life and your work.
  • How Jess helped a woman who was self-conscious about her voice, and helped her see things from a new perspective.
  • Why it’s important to get outside information
  • Why we shouldn’t only look for things you don’t like when improving ourselves, but also look for things we DO like (and do more of them).
  • Habits that Jess uses to allow his best self to show up.
  • The importance of outsourcing work so you can focus on your priorities.
  • Actionable steps you can take to create space for your own success.

 

Interview Links & Other Resources

SuccessInMedia.com

MediaSecretsBook.com

Connect with Jess on Twitter

Connect with Jess on Facebook

Connect with Jess on LinkedIn
Mere Mortals Unite on C-Suite Radio

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May 17, 2017

098 Creating a Customer Service Culture – Southeastern Pennsylvania Transit Authority

URL: http://www.julieannsullivan.com/customer-service-culture/

 

When you think of “customer service,” what industries come to mind? Perhaps you think of hotels, restaurants, tech companies, or entertainment. On this episode, you’ll learn how one state government agency is leading the way in customer service.

I’m thrilled to introduce you to Kim Heinle, who works with Customer Service and Advocacy for the Southeastern Pennsylvania Transit Authority. You may have never considered what training is necessary for these workers, but they face many different personalities on a daily basis. For Kim, every day is a new adventure with new opportunities and challenges. He wants a team that truly wants to be there and love what they do. Kim is committed to helping his workforce live productive lives. His main goal is to weave a Customer Service Culture into the fabric of their business.  On this episode, Kim shares how he accomplishes this.  

Kim’s bio: Kim Scott Heinle is the Assistant General Manager for Customer Service & Advocacy with SEPTA, the public transit organization for Southeastern Pennsylvania. SEPTA has been in business since 1964, and Kim has been with the organization for 33 years. His goal is to empower employees at all levels to meet and exceed customer expectations.

Further thoughts from Kim on increasing employee engagement and enhancing the workplace culture: “Public Sector organizations need a new approach to business and it starts with understanding why we are here in the first place. Building a SEPTA Customer Service Culture (BASCSC) is now in the fabric of who we are.  It’s the starting point for understanding the link between highly motivated employees and their ability to deliver amazing service to our riding customers and non-riding customers.”

You’ll discover:

  • A unique idea Kim uses at SEPTA to create a more engaging workplace.
  • How SEPTA leads the industry by using social media in its everyday operations.
  • A brief yet fascinating history of modern metro-area transportation.
  • Why the shift from private companies to public agencies made it difficult for public transit organizations to stay customer-focused.
  • The importance of looking at what your customers expect, and what you’re able to deliver.
  • Why front-line team members are so critical to SEPTA’s success.
  • How SEPTA uses social media to serve customers and protect the organization.
  • Kim’s leadership strategies and initiatives to increase employee engage and customer service.
  • Specific ways that SEPTA empowers team members to make the right decision in the moment.

 

Interview Links & Other Resources

SEPTA.org

Follow SEPTA on Twitter

Follow SEPTA Customer Service on Twitter

Businesses That Care on C-Suite Radio

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May 10, 2017

097 Love with Full Intelligence

URL:  http://www.julieannsullivan.com/love-with-full-intelligence/ ‎

 

Summary

One of the most enduring questions of the human race is “What is love?” Is it an emotion? An action? A choice? A feeling? How does it relate to our thinking? Our guest today helps us clarify this misunderstood topic and shows us how to love with full intelligence.

Nic Marks joins us from England, where he is the CEO of Happiness Works and a board member of Action for Happiness, a charity campaigning for a happier and more caring world.  Nic has been an advisor to the government of the UK, spoken at the TED global conference, and hung out with the Dali Llama. You’ll want to hear what he has to say about love, choices, and relationships.

Nic’s bio: Nic Marks helps organizations build happier, more productive workplaces. Described as a “Statistician with a Soul” because of his unusual combination of ‘hard’ statistical skills and ‘soft’ people skills, he draws on scientific evidence to show that everyone benefits when businesses take happiness seriously. Nic founded Happiness Works, an innovative tech-based business with offices in London and San Francisco, to be the catalyst in changing the world of work for the better. Nic is an in-demand public speaker.  Undoubtedly his favorite talk of the year was in a circus tent at the Wilderness music festival.

As well as being the CEO of Happiness Works, Nic is a board member at Action for Happiness, a charity campaigning for a happier and more caring world whose patron is the Dalai Lama and a Fellow of the New Economics Foundation.

You’ll discover: 

  • What it means to “love with full intelligence,” and the benefits it brings to your life.
  • How systems change us much more than we realize.
  • The importance of creating good choice sets.
  • How “loving with full intelligence” helped Nic make a tough choice to leave an organization and stay true to his work.
  • Why happiness should be a key performance indicator of every business.
  • Nic’s daily practice of walking, and how it helps him to think clearly and love with full intelligence.

 

Interview Links & Other Resources

HappinessWorks.com

ActionForHappiness.org

Happiness at work survey (free trial)

Action for Happiness & the Dali Llama

Follow Happiness Works on Twitter
Mere Mortals Unite on C-Suite Radio

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May 3, 2017

096 Fun as Business Culture

URL: http://www.julieannsullivan.com/creating-fun-as-business-culture/

 

Summary

Can an accounting firm actually be a fun place to work? The two concepts of “fun” and “accounting” seem to be polar opposites. On this episode, you’ll learn how one forward-thinking accounting firm has carefully created a fun business culture that allows their team members to grow and thrive.

I’m thrilled to share an interview with Bill Hagaman, CEO and Managing Partner of WithumSmith+Brown. Since I’m a recovering accountant, I was very intrigued to have Bill on the show. We don’t think of an accounting firm as a place where people have fun, but as you’ll learn in this episode, they have used videos and other intriguing programs to establish a business culture that is enjoyable and growth-oriented. You’ll be inspired to start thinking of ways to boost the culture at your own workplace after hearing how Withum does it. You might even be inspired to get up and dance!

Bill’s Bio: Bill is the Managing Partner and Chief Executive Officer of WithumSmith+Brown, PC, and has been a member of the firm’s management for over 30 years. He is a licensed certified public accountant in New Jersey, New York and Florida, as well as a Chartered Global Management Accountant (CGMA), specializing in merger and acquisition services and international business.


A graduate of Richard Stockton College of New Jersey with a bachelor’s degree in accounting, Bill joined Withum in 1980. He is a member of the American Institute of Certified Public Accountants (AICPA) and the New Jersey Society of Certified Public Accountants (NJSCPA). He has also demonstrated a leadership role in expanding the firm’s global capabilities, serving as a current executive committee member of HLB International and as the former chairman of Nexia International USA. Both are worldwide networks of independent accounting firms and business advisors.

Bill has appeared on several television and radio programs discussing topics related to leadership and business management. He is frequently quoted in accounting and business publications, and has authored many articles over the years on topics ranging from fixed asset management, mergers and acquisitions and leadership within the profession.

 

You’ll discover: 

  • The programs Withum uses to engage its team members.
  • Why they use the term “team members” instead of “staff” or “employees.”
  • What it means to “dress for the day.”
  • How Withum uses a suggestion box to gather great ideas.
  • The way Withum uses its annual video to differentiate themselves, increase engagement, recruit team members, and bring in new business.
  • How Bill uses the ten elements of the “Withum Way” to create and maintain the company’s culture.
  • The importance of repeating yourself and delivering the same message over and over again.
  • How Bill uses the annual meeting to increase engagement and create a fun culture.

 

The Ten Elements of the Withum Way

  1. Think Client Centrically
  2. Possess a Vision for Growth
  3. Welcome Innovation and Change
  4. Maintain a Cooperative Attitude
  5. Demand Integrity
  6. Cultivate Open and Honest Relationships
  7. Embrace the Family Spirit
  8. Work hard/Play hard
  9. Give Back
  10. Live Life Passionately

 

Interview Links & Other Resources

Withum.com

The Withum Way

Breaking Stereotypes of Accountants (Video)

2016 State of the Firm (Video)

Follow Withum on Twitter

Businesses That Care on C-Suite Radio

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Apr 26, 2017

095 Fire Up Your Brain - Julie “Brain Lady” Anderson

URL: http://www.julieannsullivan.com/fire-up-your-brain/

 

Summary

Everyone wants to be successful, but how do you do it? Is it a matter of working harder? Getting a good education? Knowing the right people? All of those elements can certainly be helpful, but our guest today points to a more fundamental element to success in life, business, and relationships.

I’m happy to introduce our guest, Julie Anderson, also known as the “Brain Lady.” For almost two decades, Julie has been using science to ignite people to fire up their brains. On today’s show, she shares specific ways to accelerate success in your personal and professional relationships, as well as your career. Her energy is infectious and she is really, really smart! You’ll learn a number of ways to enrich who you are and what you do.

Julie’s bio: Julie “Brain Lady” Anderson is considered to be one of the nation’s top experts on the Brain Personality Connection. She is a public speaker; business, communication, and relationship consultant; and published author. For more than 16 years, she has used the science behind psychology to ignite entrepreneurs and women to fire up their brains. The information she shares will help accelerate your success in your relationships, career, and business. Her background includes Natural Health, Psychology, Human Resource Development, Psychoneuroimmunology, as well as courses in Depression, Anxiety Disorders and Brain Function, Personality Types, Brain Health, and the Brain Personality Connection.

 

You’ll discover:

  • How Julie describes her superpower, and how it benefits her.
  • Specific ways that positivity has affected her life.
  • Ways to work yourself out of a negative attitude.
  • How changing your thought process from neutral to positive can instantly increase your immune response.
  • A new way to look at disagreements with others by discovering that there doesn’t have to be just one way to solve a problem.
  • How stress and negativity can physically damage you.
  • The habits Julie has built into her life that help her stay positive.
  • A positivity exercise Julie uses to lift the energy in the room at her live events.
  • Tips for looking at the world in a more positive way.

 

Interview Links & Other Resources

YourBestMindOnline.com

Your Best Mind Online Blog

Brain Lady Speaks Radio Show

Follow Julie on Twitter

Connect with Julie on Facebook

Connect with Julie on LinkedIn

Your Best Mind App

Anatomy of an Illness as Perceived by the Patient by Norman Cousins

Head First by Norman Cousins

The Four Agreements by Don Miguel Ruiz

Mere Mortals Unite on C-Suite Radio

iTunes - Subscribe, Rate and Review

Apr 19, 2017

094 Grooming Talent

URL:  http://www.julieannsullivan.com/talent-grooming/

 

Summary

Most companies don’t view interns as an integral part of their culture or strategy. At best, they view interns as a sap on company resources and energy. What happens when a company decides to focus on interns not only as a way to serve those students, but also as a way to develop talent for the company and invest in the community? Today’s guest gives us the answer.

I’m happy to interview Jennifer Trakhtenberg on today’s episode. She is the Senior Talent Leader at ClearVision, a B2B company that was recently recognized as one of the best companies to work for in the state of New York. Here is a short list of what is important at ClearVision: open communication; continuous improvement for our employees, customers, and community; a passion for grooming talent; investment in learning & development opportunities; a commitment to wellness; and a penchant for fun. Jennifer shares how ClearVision takes these values from concepts to reality through its innovative approach to internships. Don’t miss this episode that is filled with practical and actionable ideas you can implement today.

Jen’s Bio: Jen Trakhtenberg is an experienced human resources professional dedicated to growing teams, building employee programs, and developing tools to enhance the workplace. She has held leadership roles in HR functions at Morgan Stanley, Register.com, and most recently at ClearVision Optical. She graduated Summa Cum Laude from Binghamton University with a Business Management degree and concentrations in Human Resources & Marketing. She then pursued a Master’s degree in Industrial/Organizational Psychology at NYU, and obtained a Certificate in International Studies & Executive Coaching. 

Jen has a genuine passion for using creativity to improve organizational culture and infusing fun into the corporate environment. She is a cheerleader for instilling core values in how work gets done, and focuses leadership efforts on everything related to people, culture, and philanthropic giving. She currently oversees the Talent Management function & team for ClearVision Optical with an emphasis on cultivating an engaging & fun company culture.

She leads the effort to identify top talent through recruitment, assessment & retention. She also developed and designed the company’s dynamic intern training program, from which over 14 full-time hires have been made. Jen’s personable approach has led her to become a coach and mentor to many in the areas of performance management, team building, & talent development. She is invested in employees’ wellbeing and growth, offering an array of trainings for ongoing education. She also helps deliver innovative philanthropic efforts, holiday celebrations, motivational exercising, and exciting networking activities that keep employees engaged.

 

You’ll discover:

  • How’s Jennifer’s positive experience as an intern shaped her commitment to serving interns in her current role.
  • How ClearVision uses its internship programs to develop talent and create opportunities for students as well as the company.
  • Why a company’s culture is such a vital part of its overall success.
  • Various ways that ClearVision creates a culture of openness, listening, and feedback.
  • How ClearVision’s culture has resulted in low employee turnover.
  • What it means to be part of the “Junior Justice League.”
  • How ClearVision uses reverse mentoring to improve the company.
  • What kind of feedback ClearVision has received from their interns.
  • What Jennifer is working on next.

 

Interview Links & Other Resources

CVOptical.com

ClearVision’s Intern Program

Follow ClearVision on Twitter

Connect with ClearVision on Facebook

Connect with ClearVision on LinkedIn

Businesses That Care on C-Suite Radio

iTunes - Subscribe, Rate and Review

Apr 12, 2017

093 Slow to Anger, Quick to Forgive - Thom Singer

URL:  http://www.julieannsullivan.com/slow-to-anger-quick-to-forgive/

 

There are many aspects of life that can create anger and derail your success. But the biggest threats come from within. Our guest today identifies one of these threats--anger--and shows us how to successfully deal with it.

I’m thrilled to interview Thom Singer, who is known as the Conference Catalyst. His high energy, positive outlook, and engaging style cultivates a better conference experience and changes lives. In this interview, Thom shares why it’s so important to be slow to anger and quick to forgive. He shares practical strategies for living out this key principle that can change your life. I think you’ll find Tom’s words of wisdom to be an asset in life as well as business.

Thom’s Bio: Thom Singer has an eclectic background working in sales, marketing and business development roles for Fortune 500 Companies, Law Firms, and entrepreneurial ventures. He is a professional master of ceremonies, motivational keynote speaker, and the author of twelve books on the power of business development, networking, entrepreneurship, legal marketing, and presentation skills while also serving as the host of the popular “Cool Things Entrepreneurs Do” podcast. He regularly speaks at business and association conferences around the United States and beyond, and has presented to over 600 audiences during his career as a speaker. He lives in the amazing city of Austin, Texas where he and his wife are the parents of two highly spirited daughters.

 

You’ll discover:

  • The benefits of being slow to anger and quick to forgive.
  • How Thom’s approach has helped him in business.
  • Why you shouldn’t quit just because something doesn’t go your way.
  • The importance of thinking long-term.
  • Why gratitude is a great antidote to anger.
  • The importance of self-awareness and knowing that not everyone sees things like you do.
  • The value of learning from people you disagree with.
  • Actionable steps to help you be slow to anger and quick to forgive.

 

Interview Links & Other Resources

ThomSinger.com

Cool Things Entrepreneurs Do Podcast

Follow Thom on Twitter

Connect with Thom on Facebook

Connect with Thom on LinkedIn

Mere Mortals Unite on C-Suite Radio

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Apr 5, 2017

092 Developing Compassion & Empathy

URL:  http://www.julieannsullivan.com/developing-compassion-empathy/

 

Many workplaces and industries today operate like war zones. Employees experience high levels of stress, fatigue, burnout, and other symptoms of disengagement. Workers in fields such as law enforcement and health care are especially prone to these symptoms. Our guest today shares a unique, empathetic approach his company uses to help employees stay more engaged and thrive in stressful environments.

I’m happy to introduce you to Zach Stone, Chief Strategy Officer and Co-Founder of the Red Kite Project. Red Kite stops burnout, disengagement, conflict, and violence in the workplace using techniques built in war zones for high-stress professionals. Their methods are research-proven to reduce absenteeism, assaults, complaints, rule violations, health-care costs, workplace conflict and resource wasting. Zach shares why and how Red Kite was founded, as well as a number of principles you can start using today to help employees stay healthier and more engaged.

Zach’s Bio: Zach Stone is co-founder and Chief Strategy Officer of Red Kite Consulting Inc. in 2008, He co-created Red Kite Project in an effort to bring healing and burnout prevention methodology used in places like Afghanistan, Rwanda, Chechnya, and Bosnia to the United States of America. Red Kite is the world's first workforce development firm that uses methods built in war zones to help professionals in the harshest jobs to survive and thrive. Zach Began his career in 1999 when he was trained in group facilitation and adult learning.Since then he has worked as an educator, mediator, facilitator, corporate trainer, and crisis interventionist. He has trained over 6,000 professionals in the military, first response, crisis intervention, diplomacy, healthcare, and transportation industries. Zach has been featured twice by Apple Inc, for innovation in the field of training and social innovation.

 

You’ll discover:

 

  • How Zach defines engagement.
  • The close connection between people’s knowing their purpose at work and the quality of the work they accomplish.
  • Why Red Kite has created a culture that values employee health, and how they use different forms of movement (such as dance and yoga) to help people shake off burnout and disengagement.
  • The importance of investing in well-being for employees, not only to care for people but as a cost-saving measure.
  • Why preventative care is much easier and cheaper than reactive care.
  • How “vicarious trauma” impacts workers.
  • How Red Kite uses the Post-War Reconstruction Model and applies it to organizations.
  • Why an organization’s leadership must be committed to change.
  • The positive outcomes the Red Kite team has seen as a result of their work.

 

Interview Links & Other Resources

RedKiteProject.com

Follow Red Kite Project on Twitter

The Harvard Wellness in the Workplace Review (2010)

Here’s What Burnout Costs You (Forbes article)

Businesses That Care on C-Suite Radio

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Mar 29, 2017

091 Increasing Engagement in the Workplace

URL:  http://www.julieannsullivan.com/engagement-in-workplace/

 

Summary

Did you know that by 2020, there will be a shortage of 5 million workers across all industries? This translates to more choices for workers and a greater need for employee engagement. Money is no longer the dominant factor that drives a person’s choice of where to work. How can you help employees be more engaged and create a culture that will help your company thrive both now and in the future?

On this episode, you’ll learn practical tips and strategies that will help you add value to employees and create a culture they love. I’ll share why communication, collaboration, and change management skills are so important and how to help employees develop them. These used to be known as “soft skills” but are now considered essential. Don’t miss this episode that’s packed full of ideas to help you create an environment that exudes success!

You’ll discover:

  • Why employee engagement is so important to your company.
  • Practical ways to help employees develop skills such as communication, collaboration, and change management.
  • How much money you can add to a 50-person company’s bottom line by increasing employee productivity by just 5%.
  • Several benefits of creating a positive workplace culture.
  • How engagement helps people become better problem solvers, salespeople, and customer service reps.
  • Examples of engagement practices you can use immediately in your company.
  • How engagement impacts your company’s CSR (corporate social responsibility).
  • Why money is no longer the most important criteria that people use to decide where to work.
  • How employee engagement helps employees be more productive and creative.
  • Why the lack of employee engagement in the coming years is going to become a critical problem as our workforce becomes more sophisticated and discerning.

 

Interview Links & Other Resources

Send Julie Ann an email

Businesses That Care on C-Suite Radio

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Mar 22, 2017

090 Be More, Do More, Have More, The Power of Significance - Tom Ziglar

URL:  http://www.julieannsullivan.com/ziglar-on-significance/

 

Summary

What does it mean to create significance? How can I make a greater impact on others? How are my habits related to my personal and professional achievement? Those are questions every success-oriented person should be asking, and our guest today will help you find the answers.

I’m excited to introduce you to Tom Ziglar, son of the late Zig Ziglar, one of the world’s top motivational speakers for decades. Tom is CEO of the Zig Ziglar Corporation and travels the world speaking to billion-dollar companies, small business owners, and at prestigious academic institutions. In our interview, Tom reveals the secrets that have helped him become so successful. You’ll learn why you must be before you can do, why you must do before you can have, and what the ultimate goal of your success should be (hint: it’s to help others). Grab pen and paper, your phone or tablet, because you’ll want to take notes on the practical strategies Tom shares for success.

 

Tom’s Bio: For over two decades, Tom has served as CEO of the family business. He joined the Zig Ziglar Corporation in 1987, learning every aspect of the business as he climbed from working in the warehouse, to sales, to seminar promotion, to sales management, and then on to leadership. Tom has had the privilege of speaking around the world to billion-dollar companies, small business owners, and at prestigious academic institutions like Cambridge and Harvard. He excels at speaking on leadership, business, and performance. Tom’s mission in life is simple: To help you become significant by equipping you to help others be, do, and have more than they thought possible.

 

You’ll discover:

  • Why Tom describes his superpower as being an “intellectual engineer,” and how you can harness that power as well.
  • The fastest way to success.
  • Key wisdom from Zig Ziglar on why habits are like termites: “Hurricanes and tornadoes get all the publicity, but termites do more damage and they take such little bitty bites.”
  • Why you’ve got to be before you can do, and do before you can have.
  • Why lottery winners tend to squander all their money.
  • The reason why you should get out of bed immediately instead of sleeping in.
  • How to re-train your brain to look for the good by keeping a gratitude list.
  • The power of a 2-minute self-talk exercise twice a day … it will change your life!
  • The three C’s of prosperity: Connect, Communicate, Collaborate

 

Tom’s 5:00 a.m., 45-minute routine that has laid the foundation for his success:

  • I imagine two chairs--one for me, and one for God. I ask Him three questions: Do you know my circumstance? Are you big enough to handle it? What’s the plan?
  • I study the Bible.
  • I write down four goals I’m working on that day.
  • I write the names of the people I will encounter that day, and create a mental model of how my time with them will go. Even if things go differently, I am better prepared to handle it.
  • Then I get to work on my #1 priority for the day.

 

Interview Links & Other Resources

Ziglar.com

Free Self-Talk Cards

Follow Tom on Twitter

Connect with Tom on LinkedIn

Connect with Tom on Facebook

The Ziglar Show Podcast

Two Chairs by Bob Beaudine

Mere Mortals Unite on C-Suite Radio

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Mar 15, 2017

089: Building Connection in the Workplace - Bristlecone Holdings

http://www.julieannsullivan.com/workplace-connection/

 

If there is one industry that is perceived as cold and uncaring, it’s finance. Banks, credit card companies, asset management firms, and insurance companies.  They are not usually known for their customer care. Our guest today will explain how one finance company provides exceptional care not only to its customers, but its employees as well. 

Today I’m thrilled to introduce you to Kelsey Martin, Chief People Officer at Bristlecone Holdings in Reno, Nevada. Bristlecone provides consumer leasing to several niche markets, and has distinguished itself by diving deeper into the data spectrum. Their mission is to redefine creditworthiness, and by doing so have helped many consumers who would not otherwise be able to obtain financing. In our interview, Kelsey describes how she has helped Bristlecone serve its employees and connect with them through simple but effective engagement strategies. Listen in and prepare to take your business to the next level!

Kelsey’s Bio: Kelsey Martin is the Chief People Officer of Bristlecone Holdings, an alternative consumer finance company. She oversees its culture, human resources processes, policies and procedures, and talent development.

About the company: Bristlecone is a group of individuals frustrated by current financing options. Kelsey described it like this: “Like our customers, we survived the Great Recession. Like our merchants, we adapted to a changing market. We knew we weren’t alone. We set out to build financing that made more sense for everyday people.”


We partnered with the smartest and the best to build a more resilient, reliable and accessible finance model. We found those with shared values to collaborate in our mission. We work with the most trusted retailers in each market. We strive to delight our customers with prime customer service. Together, we want to revolutionize consumer finance using modern technologies.

 

You’ll discover:

Why it’s important for Bristlecone to care for its customers as well as engage its employees.

The importance of defining your workplace culture.

What it means for Bristlecone to have a “ranch-style” culture, and how it helps employees feel more engaged.

A simple and fun practice they use to publicly recognize employees, and how it connects to their three core values of innovate, empower, and serve.

How Bristlecone’s focus on employee connection has impacted their turnover rate and created culture of appreciation.

Why the company is different than other financial institutions that serve lower-credit customers.

What Kelsey will be working on this year to help employees stay connected, and how it will continue to help their workplace feel like an extended family.

 

Interview Links & Other Resources

BristleconeHoldings.com

Follow Bristlecone on Twitter

Connect with Bristlecone on Facebook

Connect with Bristlecone on LinkedIn

Businesses That Care on C-Suite Radio

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Mar 8, 2017

088: The Power of Resilience - Lauren Schieffer

http://www.julieannsullivan.com/the-power-of-resilience-lauren-schieffer/

 

All of us face trials and setbacks on a daily basis. Whether it’s a minor problem or a major tragedy, one quality will help you deal with these setbacks successfully: resilience. My guest today helps us understand why we need to be resilient and how to put it into practice every day.

I’m thrilled to introduce you to Lauren Schieffer, a Certified Speaking Professional (CSP) who works with leaders and organizations who want to go from successful to significant. She shares some great wisdom from her father, “The Colonel,” on how a setback is merely a setup for a comeback. She also shows how resilience has played a huge part in helping her overcome personal challenges. Lauren’s story will have you cheering and ready to handle with whatever life throws at you!

Lauren’s Bio: Lauren Schieffer works with leaders and organizations who want to go from successful to SIGNIFICANT. Able to relate to and energize everyone from the custodial staff to C-Level executives, Lauren has spent her career pinpointing characteristics of significance, how to understand differing communication styles, and how to prevent and manage conflict from the High Road. She delivers inspirational and relevant content, infusing humor and interaction. As a recovering bulimic and assault survivor, Lauren is the embodiment of the reality that what happens to you in your life is not as important as how you choose to respond to what happens to you. It's all about choice.

 

You’ll discover: 

  • How Lauren describes her superpower
  • The benefits of being resilient.
  • A powerful truth: when you decide to be resilient, nothing and no one can knock you down and keep you down but you.
  • How Lauren used resiliency to deal with the challenges of being a sexual assault victim, in addition to her struggle with bulimia nervosa.
  • Why you don’t have to undergo a huge tragedy to use resilience.
  • How resilience applies in business situations.
  • How Lauren was able to help one company’s difficult employee learn to communicate respectfully and manage conflict.
  • Why you should avoid words like “always” and “never.”
  • Two actions you can take today to create more resiliency in your life.

 

4 things Lauren does to create more resiliency in her life:

  1. In any life situation, break down your goals into manageable chunks.
  2. Have a plan for achieving your goals.
  3. Focus on daily effort, not on results.
  4. Change what you say when you talk to yourself.

 

Interview Links & Other Resources 

LaurenSchieffer.com

Road Signs on the High Road of Life by Lauren Schieffer

Follow Lauren on Twitter

Connect with Lauren on LinkedIn

Connect with Lauren on Facebook

Mere Mortals Unite on C-Suite Radio

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Mar 1, 2017

087 How to Create an “Unleavable” Culture

URL:  http://www.julieannsullivan.com/create-unleavable-culture/

 

Summary

Most companies are focused on profitability and how they can improve their bottom line. In the process of doing business, it’s easy to forget the number one factor that determines profitability: culture. Today’s guest, Jason Forrest, will help you understand why the workplace environment is so important to your business or organization, and how to improve it.

Jason is the CEO and Chief Culture Officer of Forrest Performance Group (FPG). FPG is a company focused on mastering the art and science of human performance, and was named the Best Place to Work in Fort Worth, TX by FWInc. He’s one of the world’s top sales trainers, and has created a sales and sales management training program that is regarded as one of the world’s best. His focus on motivation and unleashing human performance is contagious. You’ll come away from this episode with the motivation and knowledge to impact your organization’s culture and improve your own performance.

 

You’ll discover:

  • How to create an “unleavable” culture vs. “unfireable” culture.
  • The easiest way to destroy your company culture.
  • Why every single employee has a quarterly coaching session with Jason.
  • The story and purpose behind the “Freaking Awesome” happy hour their company celebrates every Friday, and how it has changed their culture.
  • The most important trait of a highly profitable culture.
  • Why our beliefs have more to do with our success than our abilities.
  • Why every employee gets a minimum of 5 hours of coaching, training, or personal development each week.
  • The relationship between culture, productivity, and profitability.
  • The number one factor that determines your profitability.

 

Bonus Content

According to Jason, there are 4 levels of employees:

  • Level 1 is usually where new employees come in; they say, “Tell me what to do.”
  • Level 2 employees do what they’re told to do and then ask, “What else can I do?”
  • Level 3 employees proactively look for what else they can do and come up with new solutions.
  • Level 4 employees can lead themselves with little to no direction and are in perfect alignment with the company’s focus.

As an employee “levels up” they become more and more engaged and invested in the company’s vision, culture, and beliefs.

 

Interview Links & Other Resources

Forrest Performance Group

Follow FPG on Twitter

Connect with FPG on Facebook

Connect with FPG on LinkedIn

Mere Mortals Unite on C-Suite Radio

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Feb 22, 2017

086: Build Your Own Door and Stand Apart from the Rest

 

URL: http://www.julieannsullivan.com/build-door-stand-apart-rest/

 

Louie La Vella is a passionate speaker who doesn’t just break down doors, but builds them. When he wanted to get on TV and become a TV host, Louie didn’t take the traditional path to grab the attention of TV executives. Instead, he created his own show and pitched his skillsets via that way. Those executives were blown away and gave him an opportunity in the spotlight! Find out how you can build your own doors on this week’s episode.

 

Key Takeaways:

*What is Louie’s superpower?

*How does someone ‘build their own door’?

*There’s no such thing as an overnight success.

*It comes to a point where you should stop bootstrapping it, and start outsourcing it.

*Most people won’t catch your mistakes on stage, unless you make it obvious.

*How can entrepreneurs be more flexible and ‘not sweat the small stuff’?

*Slow down and design your lifestyle first, before you worry about monetary goals.

 

Interview Links and Other Resources:

Louielavella.com

C-Suite Radio

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Crush It!: Why NOW Is the Time to Cash In on Your Passion, by Gary Vaynerchuk

The 4-Hour Workweek Book by Timothy Ferriss

Feb 15, 2017

085: Listen Generously for Cultural Change

 

URL: http://www.julieannsullivan.com/listen-generously-cultural-change/

 

Greg Newell is the President of Nave Newell, a civil engineering firm. Greg’s company has 35 employees, and this will be the 25th year he has been in business. However, three years ago, Greg incorporated a new strategy to bring more engagement, and fun, into the workforce. What kind of benefits has he seen since incorporating these strategies? Let’s find out, on this week’s episode!

 

Key Takeaways:

*Greg dives in and explains what his company, Nave Newell, is about!

*Nave Newell has 30 fundamentals that Greg and his team stand by. It may sound long, but they are critical for Greg’s company.

*Many people aren’t aware that they’re bad listeners. This is hard, because if we don’t know this, then we can’t change it.

*There’s a big disconnection between work and home. The two need to be intertwined. When you’re happy at work, you’re happy at home, too.

*There’s just more to it than receiving a paycheck, and optimizing company systems. Your team needs to feel valued.

*Strong leaders can accept and listen to different points of view. Strong leaders want to hear your thoughts.

*Greg shares an important story about one of his staff engineers, who has been with the company for a year.

*Company culture has to be built into the fabric of the company. Fundamental principles have to be consistently implemented in order to see effective change.

*Greg thinks about ways he can reinforce and strengthen his company culture everyday.

*Greg has a ‘Director of Fun’ position, and that person is in charge of making the workforce engaging and, well, fun!

*How does Greg evaluate whether this cultural strategy is working or not?

*People want to be acknowledged, and they want to know they are valued.

 

Interview Links and Other Resources:

Nave Newell

Email Greg: gnewell@navenewell.net

C-Suite Network

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Everybody Matters: The Extraordinary Power of Caring for Your PEOPLE Like FAMILY, by Robert Chapman

Feb 8, 2017

084: Build a Team that Loves to Work for YOU!

 

URL: http://www.julieannsullivan.com/build-team-loves-work/

 

MaryBeth Gustitus works at Keller Williams Realty in New Hampshire. MaryBeth started her real estate career in 1998, and became the CEO of this particular New Hampshire branch in 2006. She has recently been promoted to President and Operating Partner at Keller Williams, and continues to grow within the company. MaryBeth dives right in on how to create workplace engagement, on this week’s podcast.

 

Key Takeaways:

[1:50] What does it mean to be an Operating Partner at Keller Williams?

[4:30] MaryBeth chose leadership over management. Management hinders your future leaders.

[5:40] How do you develop a more engaged workplace?

[13:50] How does it benefit you as a business owner to bring in a chair massage therapist, or even a personal trainer?

[18:55] The person’s ‘why’ plays a very important role in the work that they do.

[19:25] Making money for money's sake is meaningless.

[21:25] After MaryBeth did some of these exercises, initiatives, etc., with her team, what things did she begin to notice happening to them?

[27:10] As a leader, what did MaryBeth learn throughout these engagement exercises?

 

Interview Links and Other Resources:

Mary Beth at Keller Williams

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Feb 1, 2017

Episode 83: Customer Service: Switching the Mindset from Blame to Accountability

 

URL: http://www.julieannsullivan.com/customer-service-switching-the-mindset-from-blame-to-accountability

 

Carolyn Kopprasch is the Chief Happiness Officer at Buffer. Julie Ann was absolutely impressed by the level of attentive and meaningful customer service she received at Buffer when undergoing a very unique problem. For reference, this problem took a month to fix, but through that experience Julie Ann has become a lifetime customer of Buffer and their services. What did Carolyn and her team do so, so right, where they were able to turn a frustrated customer into a lifetime one? Find out in this week’s episode!

 

Key Takeaways:

[2:50] What are some of Carolyn’s superpowers at Buffer?

[4:00] Julie Ann had a problem with Buffer that took about a month to fix. Why did she wait so long for a solution?

[5:25] The amount of specialized care Julie Ann got from Buffer made her a customer for life.

[6:30] How does Buffer make sure communication with the customer is always top-notch across the board?

[8:30] What’s Buffer’s hiring process? How do they ensure they’re always getting good people?

[11:20] By the way, what is Buffer?

[14:00] Buffer looked at some of the frequently asked questions their reps were asking, and implemented a strategy so that that their reps could skip those questions, and get right into the meat of the problem.

[15:15] Buffer believes you shouldn’t have to write the same thing more than three times.

[18:30] Customer service reps are taught to validate your emotions, instead of trying to change your emotions/thoughts on the problem.

[22:50] No one wants to turn into a crazy person while on the phone.

[27:30] You can’t change what happened, you can only push through.

[28;30] The impact it has on the company when a customer can help detect and find a problem is enormous.

[29:15] What steps can you, the listener, take to become better empathizers?

 

Mentioned in This Episode:

Julieannsullivan.com

Buffer.com

Jan 25, 2017

Networking, Relationships, Business, Connections, Goals

 

Episode 049: Dynamic Networking - Meridith Elliott Powell

URL: http://www.julieannsullivan.com/dynamic-networking-meridith-elliott-powell

 

On this episode of Mere Mortals Unite, I‘m speaking with Meridith Elliott Powell about Dynamic Networking. It’s not just about making the rounds in a room full of people. Meridith shares some valuable skills on making your time beneficial by not placing the focus only on yourself. A true connection is made when you follow the 80/20 rule--20% of the time the conversation is about you and 80% of the time it’s about the other person.

 

This power of connection doesn’t happen in a vacuum. Meridith says you have to be intentional, and she gives a number of great ideas about doing that. Some of the easiest actions you can take can also help you reap the greatest rewards. You gotta work it, though, and Meridith tells you how.

Voted one of the Top 15 Business Growth Experts to watch by Currency Fair, Meridith Elliott Powell is an award-winning author, keynote speaker, and business strategist. With a background in corporate sales and leadership, her career expands over several industries including banking, healthcare, and finance. Meridith worked her way up from an entry-level position to earn her seat at the C-Suite table. She is Certified Speaking Professional, a designation held by less than 12% of professional speakers, and a member of the prestigious Forbes Coaching Council.

You’ll discover:

 

  • The benefits of networking and making connections.
  • Why your goal in connecting must be to help the other person, not just help yourself.
  • An incredible story of how a simple invitation to connect over lunch turned into a great business opportunity for Meridith.
  • Why people want to help you when you first help them.
  • The key truth that in this economy, all you’re selling is relationships.
  • Actionable steps to network and connect with others.

 

Interview Links & Other Resources

 

Follow Meridith Elliott Powell on Twitter

Connect with Meridith Elliott Powell on LinkedIn

Connect with Meridith Elliott Powell on Facebook

Yes, Believe It or Not, There is Leadership in Washington

Own It: Redefining Responsibility by Meridith Elliott Powell

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Jan 18, 2017

Letting Go, Clarity, Focus, Productivity

 

Episode 064 Letting Go for Clarity and Focus with Joe Calloway

URL: http://www.julieannsullivan.com/clarity-focus-joe-calloway/

 

Today’s guest is Joe Calloway, a leadership & performance speaker, author, business workshop leader, keynote speaker, and a consultant on branding and competitive positioning.  He has authored Becoming a Category of One, Be the Best at What Matters Most, Magnetic: The Art of Attracting Business, Work Like You’re Showing Off, and several other top sellers on Amazon and other book publishers.

He has been a coach and speaker for the past 30 years and his client list includes global brands like BMW, IBM, Saks Fifth Avenue, Coca Cola, American Express, newspapers in Sweden, companies in South Africa, and hotels in Great Britain. He speaks on various topics but most frequently on business trends.

The major themes in his motivational talks include “moving on”, “letting go” and forgiveness.

 

Bio: Joe Calloway is a business author, consultant and speaker who helps top performing individuals and organizations unlock potential and get even better. Joe is the author of 7 business books, including the classic Becoming A Category Of One.

 

You’ll discover:

 

  • Joe’s story of …
  • Being the best at what matters most
  • Letting go of distractions
  • Letting go of:  trying to please everybody or trying to make everybody happy
  • Prepare a list of What To Let Go
  • Let go of making things “complicated”
  • Letting go of grudges

 

Joe Calloway’s list of things to let go:

 

Let go of the toxic people in your life.

Let go of being envious.

Let go of being late.

Let go of having to be right.

Let go of re-posting without fact-checking.

Let go of not listening.

Let go of negative self-talk.

Let go of trying to impress everyone.

Let go of beating yourself up for past mistakes.

Let go of making the same mistake over and over.

Let go of over-thinking everything.

Let go of making it complicated.

Let go of someone else’s definition of success.

Let go of the need to please everyone. You can’t.

Let go of waiting for someone else to make you happy.

Let go of spending all of your money. Save - even a little.

Let go of saying “yes” to things you don’t want to do.

Let go of hating people who don’t look, sound, or think like you.

Let go of being afraid of new ideas.

 

Interview Links & Other Resources

 

http://joecalloway.com

Keep It Simple - Joe Calloway

Connect on Twitter

Connect on LinkedIn

Connect on Facebook

iTunes - Subscribe, Rate & Review

 

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